might be getting screwed by return policy!!
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this past december i ported out from cingular and tried nextel.. well i was unhappy with the coverage after 3 days and returned my phone and ported my number back to cingular. now yesterday i recieve a collection letter from nextel to the tune of $318.02, not once did i recieve a bill from them. so i called today and questioned the charges for 3 days of service. the customer care rep credited me for everything but my 3 days of service and the 36 dollar act fee. now my question is should i be charged the act fee for having it only 3 days. with cingular if you cancel in 3 days its like you were never there and owe nothing. please any advice would be greatly appreciated.
this past december i ported out from cingular and tried nextel.. well i was unhappy with the coverage after 3 days and returned my phone and ported my number back to cingular. now yesterday i recieve a collection letter from nextel to the tune of $318.02, not once did i recieve a bill from them. so i called today and questioned the charges for 3 days of service. the customer care rep credited me for everything but my 3 days of service and the 36 dollar act fee. now my question is should i be charged the act fee for having it only 3 days. with cingular if you cancel in 3 days its like you were never there and owe nothing. please any advice would be greatly appreciated.
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Well what do you think an act fee is? The three days of service is fair to pay. If you had your own network and it costs you $55 to activate a customer and they cancel would you like to lose money every time they did that? You have to pay your sales people as well.
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that is correct on the part of the rep. an acct was activated under your names. therefore the activation fee stands.
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$36 plus 3 days of service. Hardly worth getting that upset about, pay it and move on. Not worth the effort fighting it...
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Not true. With Cingular you would have to pay for the three days worth of service.
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activation fees are usually non-refundable, but call in again and provide your paperwork... so you got charged for the cancellation fee, pro-rated amount, activation fee, taxes, fees. etc and came away with just $36 & 3days pro-rating? I think you've barked up this tree enough.
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