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Nextel "digital slurring"

cellphonesaretools

Jun 25, 2006, 9:41 AM
Since about September 2005 I have been experiencing a lot of "digital slurring" on Nextel's network during cellphone calls. Mostly during peak times, both I and the person I'm calling sound like a combination of slightly drunk and slightly cyborg, also voices sound a little fuzzy. This happens when my i560 has full, steady signal, and it has happened to me in California, Arizona, Texas, Florida and Indiana. It can happen when I am calling another cellphone or calling a landline.
In response to complaints on Nextel's webpage for reporting network issues, Nextel engineers have assured me that this is caused by a "known bug" in Motorola's iDEN code during a recent "upgrade" release to increase network capacity (some upgrade!), and that the bug...
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nextel18

Jun 25, 2006, 4:41 PM
Sorry for what is going on with you, however, you aren’t alone because this has been going on for a while now, especially after the upgrade with Motorola’s software and with what has been going on for some time now which is the re-banding situation that was struck with the FCC and others. You obviously know the upgrade and the re-banding situation will likely impact negatively your cellular experience as they take off some towers and put in upgrades and release/add spectrum to the towers and network. This also takes a lot of time and customers have got to be patient with. You mentioned you called during peak times and that is your biggest problem, but that is with everyone else and many people are having problems too during peak towers. (Not...
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cellphonesaretools

Jun 26, 2006, 9:24 AM
Thanks for the reply, I appreciate it. I checked out the re-banding link you provided and I am in Wave-4, scheduled start 2006-07-03 (Y-M-D).
I'm hanging in there; it's just that I hold Nextel to a higher standard because they are superior to the other carriers. I won't leave Nextel unless it gets really bad.
I do wish that Nextel had acquired Sprint, not the other way around, because Nextel really was the better company by any measure you choose to apply, with the possible exception of total coverage area. Nextel makes hard-working tools with genuine value; Sprint & the others make cutesy fashion-phones that play songs and soon TV. Give me a phone I can drop without hurting it, one with rubberized grip, one with DC and NextMail; those oth...
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Argonnj

Jun 26, 2006, 9:33 AM
cellphonesaretools said:
Nextel makes hard-working tools with genuine value; Sprint & the others make cutesy fashion-phones that play songs and soon TV.


Sorry to say but the latter sells more phones. Business don't buy the latest phones, they buy and run the unit until it either breaks or a new model comes out with features they need. Consumers, on the other hand buy new phones all the time, for no apparent reason, other then want. As far as business tough phones, too bad motorola makes them, because they suck. If other companies were making iden, my opinion would be better.
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bkw212007

Jun 27, 2006, 3:36 PM
Argonnj said:

As far as business tough phones, too bad motorola makes them, because they suck. If other companies were making iden, my opinion would be better.


How do you figure they suck? I've been with Nextel for about two years now and never had a problem. The phones look nice, are built well and easy to use, and work whenever I need them to.
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cellphonesaretools

Jun 28, 2006, 8:02 AM
I agree; I have had absolutely no problems with my Nextel phones, they are truly bulletproof, and I keep them for a good three years. Only complaint is that Motorola phones in general use battery noticeably faster than the Asian-designed phones (Samsung, LG, Panasonic).
But I'll take a Nextel rough-service phone every time over any other carrier's fashion-fanny silver or pink plastic POC (piece of crap). Actually, I think the black i560 is a very good looking phone by any standard, and it meets MIL-spec-810F. All my co-workers with their wimpy silver Verizon and Cingular phones wish they had one.
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nextel18

Jun 28, 2006, 9:24 AM
I have been with Nextel for around 8 or 9 years, and I have had only one problem with the network and not one with the phones that I have had over the years, which are a lot of them. The only problem that I have is that Motorola doesn’t care about Nextel but that will pay when they stop using Motorola’s infrastructure and phones. Also, there are few questionable phones that came out from Motorola that had been either delayed or have problems such as the i730 and the i930. Other then that, I am very happy with Nextel.

I think he is just upset because he got denied service. 😁
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Argonnj

Jun 28, 2006, 11:47 AM
NO, I was with Nextel for 4 years, but I had both the i730 and the i850, both of which were pieces of ****. I had an i90 that would not charge after awhile(had to take the battery out to do it) and an i836 which had poor battery life and a weak vibrator. The only Nextel phone that was good was the i530.
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nextel18

Jun 28, 2006, 1:05 PM
I was actually kidding, so don’t take it so personally. Regardless, you had horrible phones so that is why your service wasn’t as good as you hoped. The majority of people, including myself, actually pick very good phones instead of the ones you picked. 730, 850, 90, 836, and 530 are all horrible phones that I probably should have mentioned in my previous post but I didn’t realize people actually bought them. When I tested them, within the first week, I got rid of them and got a better phone to test then to keep afterward. Regular customers have that trial every time they get a new phone so if you didn’t think the phone was up to par, return it and get another one. Perhaps funds could be lacking here, but still, stop complaining. The saying ...
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Argonnj

Jun 28, 2006, 1:45 PM
Just curious, what phone were good?
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nextel18

Jun 28, 2006, 1:59 PM
In my experience?
I1000 plus back in the day
I710 was a pretty good phone, which surprised me
The i860
The i870
I265, 275
I205
I605
Bb7520

The rest of the phones I didn’t like at all because of a lack of RF performance.
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bkw212007

Jun 29, 2006, 3:32 PM
I had an i530 for awhile and never had a problem with it. Worked places where my i730 doesn't. Maybe it was just yours that was bad?
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nextel18

Jun 30, 2006, 10:25 AM
I doubt it, because I have 4 of the I530s with different versions and models and I have had problems with all of them- so I doubt it.
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nextel18

Jun 28, 2006, 9:28 AM
The reason why I said that Motorola doesn’t care for Nextel is for a few reasons;

1. a few questionable phones
2. delay with rolling out WIDEN
3. delay and problems with rolling out the 6:1 voice coder which Nextel blasted them on. It took several times to actually get it right, but still it isnt up to par with Nextel's standards.
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bkw212007

Jun 29, 2006, 3:27 PM
Totally agree. If I had Verizon or Cingular, my phone would have been junk a long time ago, the way it's treated. I don't beat it up on purpose, but things just happen, and only Nextel has phones that stand up to abuse.
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nextel18

Jun 26, 2006, 4:49 PM
You are very welcome and I hope that these problems can get resolved. Because you are on wave 4, I would be cautious with your usage during peak hours even more since this is the time whereby the spectrum is taken off the towers and the networks and spectrums are re-configured. This will take a long time to complete. The good thing they do most of these upgrades at night but they might have to do it during the day, depending on the problems and things of that nature. I know after this re-banding plan is done, things will be much better because it will get rid of the interference which is causing a lot of problems so they can focus on adding infrastructure that is so crucial to this industry. Just hang in there. I had a problem earlier in my ...
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cellphonesaretools

Jun 27, 2006, 9:10 AM
Got it. Signal strength in my office is pretty good, but at the house it's always between -92 and -103. They claim they are putting up a new tower nearby, so maybe some day that will help the home signal. Interesting to also see the GPS lat/lon location of the tower it got the Tx readings from.
On a separate note, I have found the regular GPS Location function to be quite accurate; my i560's GPS is more accurate than the one built in to my car!
Thanks again.
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nextel18

Jun 27, 2006, 10:13 AM
You also have to look at the signal quality (remember it should be above 25 to be good) and if the signal strength is good then you should be great. As you indicated at the office is good because they probably have a repeater on top of the building or there is a tower very close to you. If you see a DB number then that is the case and that means the tower is very strong. At home, it is never that great unless there is a tower near you, but the problem is, it takes 1-3 years to deploy a tower and put it on the network, however, it can take longer if cities and towns deny towers in those areas- this does happen. Then there are lawsuits back and forth saying that the carriers have a right etc., but I won’t get into that. -92 is pretty good actu...
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cellphonesaretools

Jun 30, 2006, 9:04 AM
Either I got lucky or Nextel reads these forums. For the past 5 days I have not experienced the "digital slurring" problem; voice quality has been good.
However, at the house I have experienced continuing problems with my transmit channel dropping out; during a call suddenly the other party can't hear my voice any more although I can hear theirs. In such situations, would DC provide more reliable calls than does a regular cellphone call?
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nextel18

Jun 30, 2006, 10:02 AM
Probably towards the lucky part, but since I am affiliated and have contacts with many companies including this one, I sometimes share some of the information on here to the companies to see if they can help some people, but I didn’t with your case. I would have to say it would probably be lucky more than anything because it can’t really change overnight unless they did something to the network and towers as maintenance. Remember, they act at night.

At the house always seems to be having problems because many towns and its citizens don’t want to have towers in “their backyard” so that means trouble for signals because the FCC limits the transitions on them. It is very interesting to note that towers and its frequency can transmit more t...
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