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6700 to 6800 Insurance Replacement?

tumtum101

Aug 26, 2007, 12:00 PM
Does anyone know how long it will take for alltel and Asurion (Phone Insurance) to recognize the PPC-6800 as an insurance replacement for a PPC-6700. I went to get my 6700 replaced and they said that I would be getting a Treo 700 wx, which is an inferior model. Now I have to cancel my claim with Asurion and wait until the 6800 is designated as the replacement. Thanks in advace.
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Ducati427

Aug 26, 2007, 12:02 PM
Tumtum this is what they told me as well but I then told them that it is not =, and one of the managers did an override for me and i got my 6800 due to the fact that they are equal..



Will


The reason is the 6800 isn't in the asurion system yet..
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tumtum101

Aug 27, 2007, 12:02 PM
I spoke with a local Alltel corporate store and they said that if a manager overrides, Alltel has to pay for the phone and they will only do it with extenuating circumstances. Is this true? What did you do to get the 6800?
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Ducati427

Aug 27, 2007, 3:12 PM
Told them that the trio is not a equal phone, and that per the Ins i should get an equal phone, one of the guys at the store knows me and did the override for the rep, but said nothing of the cost, and i would think they would if that was true, just call around and see who will do it for you. or make friends with the mgt staff at that store..


Will
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