i'm not the only one
i work for cingular and have my phone throught alltel. originaly i didn't port over to cingular because i couldn't afford to term my contract. now i don't because i've had to deal with cingular reps in my job and alltel reps for personal business. i always escalate when i call 611 (sorry about your stats) to tell everyone how great cust service is. if i inform any kind of managment at work about someone or everyone in general it's not good. i'm not the only one, one of my friends got a cingular phone and tried to set it up on an employee plan (1000 free mins/month) before he even had the phone an hour (no joke) he had opened a new acct under alltel and returned the phone to cingular. ($10/month cingular compared to $50/month alltel) 😉 ...
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What area? IT is much appreciated I love Alltel and I have worked there like six months.
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i live in south mississippi. sometimes when i have a bad day at work i call 611. the conversation basically goes like this.
alltel: thank you for calling alltel...blah...blah...blah.
Me (angry): I want to speak to a manager!
Alltel: is there any thing i can do to help.
Me (angry): No! I just want a manager!
after 1-2 mins of this i get transfered.
Manager: can i help you? (shakey scared what now voice)
Me (sweet): i just wanted to let you know how great your reps are. i think you guys are just awesome.
Manager: 😳 😁 😳
alltel: thank you for calling alltel...blah...blah...blah.
Me (angry): I want to speak to a manager!
Alltel: is there any thing i can do to help.
Me (angry): No! I just want a manager!
after 1-2 mins of this i get transfered.
Manager: can i help you? (shakey scared what now voice)
Me (sweet): i just wanted to let you know how great your reps are. i think you guys are just awesome.
Manager: 😳 😁 😳
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well i work in the LR call center, and when people call to get a sup or manager, i always go straight to the sup, but before i ask the number and what the problem is so i can let the sup know. but when i tell a sup they usually tell me what to say and dont want to speak to the cust, there a few sup's that will take any call. but most wont unless the customer literally screams out of control. but i know what your saying. It is annoying to speak to a cust who wants to speak to a sup and doesnt want a rep bs'ing or unneccarily asking questions.
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well if you have an address for the top dog there i'll gladly type up a letter (on my work computer) and mail it requesting that anyone whose ever touched my acct gets a raise. 😁
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[General]
501-905-8000
corp.corporate.communications
@alltel.com
[Media]
Andrew Moreau
501-905-7962
Vice President - Corporate Communications
[email protected]
David Avery - Wireless
501-905-5876
Staff Manager - Corporate Communications
[email protected]
Larry D. White - Wireline
501-905-5590
Manager - Corporate Communications
[email protected]
[Investor]
Rob Clancy
501-905-8991
Vice President - Investor Relations
[email protected]
Get Typin' 🤣
501-905-8000
corp.corporate.communications
@alltel.com
[Media]
Andrew Moreau
501-905-7962
Vice President - Corporate Communications
[email protected]
David Avery - Wireless
501-905-5876
Staff Manager - Corporate Communications
[email protected]
Larry D. White - Wireline
501-905-5590
Manager - Corporate Communications
[email protected]
[Investor]
Rob Clancy
501-905-8991
Vice President - Investor Relations
[email protected]
Get Typin' 🤣
...
