Alltel in OKC....I'm out!
😁
Well, after becoming furious with Alltel having hijacked my contract, I'm happy to report that I have been approved for waiver of the early termination fee!
It took 3 weeks, and 3 or 4 long phone calls, but I went through their "trouble ticket" process, and since they could not resolve the fact that I now have no coverage in areas that were covered before (including my office), I was eventually escalated high enough to get approval to be released from my contract. Interestingly, the rep who handled the final call is the one that called me back to let me know about the waiver, and she seemed to take some pleasure in the whole thing! Probably because she's a Cingular rep trapped in an Alltel mess for the time being.
At any rate, my ...
(continues)
Well, after becoming furious with Alltel having hijacked my contract, I'm happy to report that I have been approved for waiver of the early termination fee!
It took 3 weeks, and 3 or 4 long phone calls, but I went through their "trouble ticket" process, and since they could not resolve the fact that I now have no coverage in areas that were covered before (including my office), I was eventually escalated high enough to get approval to be released from my contract. Interestingly, the rep who handled the final call is the one that called me back to let me know about the waiver, and she seemed to take some pleasure in the whole thing! Probably because she's a Cingular rep trapped in an Alltel mess for the time being.
At any rate, my ...
(continues)
...
