Alltel Reflash on Prepaid Phone. Help Pleas!!!
I have a prepaid Alltel customer who is using a Motorola V265 that was orginally used for Verizon. The phone worked fine for approximately one week and then says he is roaming and will be charged a $2.99 roaming fee per minute. I sent him to and Alltel store for a reflash per tech support and they said since it was a Verizon phone that if they reflashed it it would fry the phone. Everyone I ask at Alltel tech support or cust. service says this is not true. Is there anyone out there who does reflashes that can verify this for me before I tell the customer to get it done and ruin their phone. Thanks
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Sounds like a lazy rep just go to another store or another rep I have never heard of that problem. I have seen people flash crazy phones to get them to work on Alltel like a nokia 6235. Worst that happens it does not work and you go back to Verizon to get phone flashed.
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