Motorola

I have a 710 and just love it and have a question that I hope someone can help me with. I am using a Palm Zire 72 and connect thru blue tooth to get my e-mail. I love this feature of the phone and don't want to loose it. I went to the Verizon store and had a echo problem with the phone and they wanted to preform a software update. I have 8700_01.40.R on the phone and when I asked the tech if this could change the feature with the palm he did not know. The only thing that he did know was he could not get it back to the way it is now. Anyone know anything about this?