LG Voyager VX-10000

I've seen a few posts on accessing AOL via the "connect" tab and it not working or working 50% of the time. But then they just stopped? Has anybody got any official word from Verizon or LG. Both have contacted me back saying there aware of the problem, but they don't have any idea of a fix, or time frame. Then I contact them again, and they say this is the first they've heard of it. What a runaround ... Anyway, I know you can use MobileEmail for $5/mo, but why pay for a feature that should already work on the phone. Any futher info or insight would be nice ... Thanks!