Granted, I will say that face-to-face customer care at the store and over-the-phone customer care is lacking in most areas. However, I wil say that online customer care is simply excellent. The reps have always given me a far better deal because they are "authorized" to do more. For example, when I went over my allocated text messages, I simply emailed them and then they responded back in about 12 hours or so giving me the unlimited for only $7.50 monthly.
Also, the corporate discounts are far better than most other cell phone providers. Currently, there are discounts available up to 27% off MRCs. Don't believe me...then go to fatwallet dot com and you can pick and choose whatever discount you want. Anybody can write a letter on "le...

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