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V600 Voicemail - forced to Speed Dial 1??? any way to change?

howdydooit

May 27, 2004, 8:14 PM
I am loving the 3 V600's we just got, but I have one issue that I can not find a way around.

In my old set up, the Moto turbo dialing (1-Touch) was set up so that our home line 1 was #1, home line 2 was #2, etc.

It can't be done cleanly in the V600 - unless someone can solve this mystery.

In my V600 phonebook, I can see the entry for Home Line 1 as speed dial #1, but when I hold that key down, it dials my voice mail. I deleted the phome book entry so nothing was in speed dial 1, and it still dialed my voice mail.

I re-entered my home line 1 in the phone book under speed dial #1. Next I went to voice mail set up, and deleted the voice mail number. At this point, SD#1 stopped working all together! It just says "No Voicemail nu...
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phonesweetie

May 27, 2004, 9:00 PM
You can always go in and change your message center number to the number that you want to store in your one key and then put your voice mail pilot number into the other number that you want it to be stored in.
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howdydooit

May 27, 2004, 9:10 PM
I you are saying to put my home number in the Voice mail set up spot, and my voice mail in a different turbo slot - that's exactly what I did.

Home is in speed dial #1, plus also in the voicemail set up number, while the real voicemail number is in speed dial #5.

The problem is that when I press and hold 1, it dials my home, but the dialog says it's dialing my voice mail.

If, no matter what you put in speed dial 1 is going to be dialed as your voice mail anyway, why allow people to store anything in #1?
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phonesweetie

May 27, 2004, 9:17 PM
I see what you're saying, but as long as it is dialing the number that you want, what does it matter that it is saying that you are dialing the voicemail? When you hold your 5 key down, is it dialing your voicemail?
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howdydooit

May 27, 2004, 10:23 PM
Yeah - one cals home, 5 calls voice mail... it's just annoying. Since we have 2 lines, we've always had this convention of 1 goes to line one, 2 to two.

It's just annoying... plus, if you happen to be in the messaging menu, and choose to call voice mail from there (like I did earlier today), it calls home instead. Admittedly, I'm rarely going to call from the menu... but again, why give the user the choice if it doesn't work properly, or you have to go through a lot of gymnastics to figure it out and kluge a solution?
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phonesweetie

May 27, 2004, 10:31 PM
Yea, I see what you're saying. It is a little annoying.
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