Samsung SCH-A670
Blank Screen? HELP PLEASE!
I'm having some problems with my phone.... hopefully someone on here can help me out!
This is complicated but I wil do my best at explaining it...
I've had my phone since July '04. Around December or January it started freaking out oh me - the screen sometimes just goes blank white. The Caller ID screen goes blank too, but it's grey. The phone still functions, as I can make and recieve calls but I can't tell what I'm doing. Also, sometimes the screen turns purple if I go to the menu - this is really weird, I can see the main screen, with my background, and the menu overlapping, and it's bright purple. The phone rarely corrects itself and I often have to turn the phone off and then on again to get the phone to return to normal. Usually I only have to turn it off and then on once, but sometimes as many as 10 or 12 times.
Like I said this is hard for me to describe but I tried my best 🙂 Has anyone ever experienced this before? Is there any way to fix it? Any idea at all what's going on? Is it maybe a factory defect? Any advice AT ALL would be very much appreciated! Thanks in advance!
This is complicated but I wil do my best at explaining it...
I've had my phone since July '04. Around December or January it started freaking out oh me - the screen sometimes just goes blank white. The Caller ID screen goes blank too, but it's grey. The phone still functions, as I can make and recieve calls but I can't tell what I'm doing. Also, sometimes the screen turns purple if I go to the menu - this is really weird, I can see the main screen, with my background, and the menu overlapping, and it's bright purple. The phone rarely corrects itself and I often have to turn the phone off and then on again to get the phone to return to normal. Usually I only have to turn it off and then on once, but sometimes as many as 10 or 12 times.
Like I said this is hard for me to describe but I tried my best 🙂 Has anyone ever experienced this before? Is there any way to fix it? Any idea at all what's going on? Is it maybe a factory defect? Any advice AT ALL would be very much appreciated! Thanks in advance!
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Well, this does sound like a very unique problem I must say. I'ver personally never had it happen to me although a few months ago, the firware on my old 670 went dead or at least that's what i think happened and so Verizon just swapped me out a brand new phone. How old is your 670? Less than a year old? If so, then go into verizon, explaing to them the problem and tell them that the phone is under the 1 yr Manufacteres warranty (If Applicable) and they should just be able to swap it out for you.If your still able to acess your contacts and to make phone calls, them they'll be able to transfer your numbers i believe. In my case, i wasn't even able to turn the phone on completely i couldnt' get past the welcome screen and welcome noise!
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