Nokia 6230
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CINGULAR E-MAIL ISSUES UPDATE!!!
The first batch of 6230s that Nokia sent out has the wrong e-mail program installed on it. This is nothing that Nokia or Cingular can actually fix. If you are having these problems, it falls under manufacturers warrenty and Cingular will replace it through XBM for free. The Exchange By Mail number is 1-800-801-1101.
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I haven't been able to successfully setup a email account on this phone. How could i find out if i had the wrong email program?
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I called the exchange by mail number and they told me there was no reported problem and forwarded me to tech support. Tech support told me to stop being stupid and read the book and figure it out.
So.... that's where I am
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soup
Nov 19, 2004, 12:48 PM
I had the same problem, the email server wouldn't work. After about 2 hours on the phone with tech support they told me to bring it to a store. After an hour there, they told me to exchange it. Since I was still within my trial period, I did a buyer's remorse and got a new phone. About to start using it now, hopefully it'll work.
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soup
Nov 21, 2004, 10:02 PM
The new phone's email still doesn't work. Though now it actually attempts to connect to the server. I'm guessing the settings might be wrong. Does anyone know the proper settings for cingular?
Any info on Nokia's PC Suite would be great too. Like how to use it through a bluetooth connection.
Thanks
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I called Cingular and two CSRs I spoke with had no idea of this issue. They advised me to call Nokia. I did, and they had no idea either.
What did you say to get them to exchange it?
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