Nokia 6820 / 6820i
Nokia 6820/Bluetooth/AIM
Hi all. I am new to this board. A Cingular rep actually told me to post here, as he/they could no longer help me!!! Anyhow, I took a customer service rep's word about a month ago that if I bought a 6820 on the open market that it would be compatible with Cingular's network, but they did not YET sell it. So, I bought an "AT&T" 6820 privately. The rep was only partly right. It makes & receives calls, texts, WAP browser's OK, wireless modem with the DKU-5 cable's fine, but no matter what they do, 2 issues remain:
-they cannot, no way, no how, make the phone/ Bluetooth work for use as a wireless modem. I have a TrendNet TBW-101UB dongle. The phone and computer are definitely paired, I can synch contacts with PC Suite just fine. But, they have given me user names, passwords and dialup strings galore, it simply will not connect to the internet.
-even though there is a menu option for AIM, AOL's web site does not show the 6820 as a compatible phone, either as a Cingular or AT&T product. Cingular tells me that I need to contact AOL and "tell them to put it on their list"??? Problem is, when you call AOL tech support, they're "not from around here" and they have no idea what I am asking.
So, at this point I am actually willing to pay someone, anyone, to make this $270 expenditure worth it. Does anyone know what "type" of establishment would have technical people I can contract with to try to get a hands-on diagnosis and solution? Is Cingular right about the way to get this phone into AOL's "system"? Anyone with any other insights, I would be happy to dialogue with you. p.s.-is there any hope in the fact that Cingular and AT&T will soon be "one"? Thanks, Paul
-they cannot, no way, no how, make the phone/ Bluetooth work for use as a wireless modem. I have a TrendNet TBW-101UB dongle. The phone and computer are definitely paired, I can synch contacts with PC Suite just fine. But, they have given me user names, passwords and dialup strings galore, it simply will not connect to the internet.
-even though there is a menu option for AIM, AOL's web site does not show the 6820 as a compatible phone, either as a Cingular or AT&T product. Cingular tells me that I need to contact AOL and "tell them to put it on their list"??? Problem is, when you call AOL tech support, they're "not from around here" and they have no idea what I am asking.
So, at this point I am actually willing to pay someone, anyone, to make this $270 expenditure worth it. Does anyone know what "type" of establishment would have technical people I can contract with to try to get a hands-on diagnosis and solution? Is Cingular right about the way to get this phone into AOL's "system"? Anyone with any other insights, I would be happy to dialogue with you. p.s.-is there any hope in the fact that Cingular and AT&T will soon be "one"? Thanks, Paul
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well what you could do is use the AIM mobile feature rather then the client built into the phone, that is one way to do it.....you have experienced the problems with unlocked phones
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you know what you can do is check on howardforums and even post there to see if there is a solution there
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Great idea. Their server is currently sporadic, but I did see that there are a lot of post-ers, hopefully someone knows something.
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Thank you. How exactly do I get there? The problem still appears to be that AOL does not have the phone as one of their compatible ones.
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did you go to the AIM site? i think its something like
www.aim.com/mobile
or something like that
www.aim.com/mobile
or something like that
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I did, but that's the place that does not have the phone listed as compatible. It's http://mymobile.aol.com/portal/im/forwarding. html?devices=0
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interesting.............is there a webmaster or tech support person at AIM that you could e mail?
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Greetings from someone in a similar position. I also purchased an unlocked 6820, only to be disappointed in many ways. I do not know where you are, but I am in Jacksonville, FL. In my market, the phone will apparently not function on the 1900 megahertz frequency - only on 850. I also could not use the phone in the Bahamas (which uses 1900), but my family's Cingular phones worked fine. I would be interested in your feedback here.
As to the Bluetooth issue, just today I went through the process of connecting my phone to my Dell Axim X5 using an Ambicon Bluetooth compact flash adapter and was able to get it to work (i.e. - dial a number and see the phone as a modem). However, I am not using AIM, rather am using the Pocket PC version of...
(continues)
As to the Bluetooth issue, just today I went through the process of connecting my phone to my Dell Axim X5 using an Ambicon Bluetooth compact flash adapter and was able to get it to work (i.e. - dial a number and see the phone as a modem). However, I am not using AIM, rather am using the Pocket PC version of...
(continues)
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use Agile for java
btw, the phone's reception and bt are awful
big mistake to get this phone
btw, the phone's reception and bt are awful
big mistake to get this phone
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AGILE messenger DOES NOT LIST the 6820 as a phone that it supports, i have no problems with reception here in norther calfornia, maybe its where YOU live
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Well,, I have a new 'Cingular 6820' .. in NY. Keep in mind, this phone operates on AT&T's GSM network and was not configured to roam to Tmobile's network up here (Cingular does not have their own network here). This is a brnad new model.
So, maybe this will help regarding the AIM client that is built in:
Under AIM/Settings/GPRS address-
http://aol.cwmim.com:1171 »
Bearer: automatic
There is a text msg number setting but I think they may be different from 1 phone to the next.
I have noticed that the client software is lacking a few main features too: ie. showing a person as away/idle
The updates of the online/offline status is not very accurate... could be a AOL/wireless carrier issue .
So, maybe this will help regarding the AIM client that is built in:
Under AIM/Settings/GPRS address-
http://aol.cwmim.com:1171 »
Bearer: automatic
There is a text msg number setting but I think they may be different from 1 phone to the next.
I have noticed that the client software is lacking a few main features too: ie. showing a person as away/idle
The updates of the online/offline status is not very accurate... could be a AOL/wireless carrier issue .
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