Motorola A630
aol msg. & txt msg. I got reamed
👿
Wow, I just found out that my first month with tmobile will be costing me around $170+ for the month.
I am getting s#$%^% with text messaging.
Aol messenger is definately not part of tzones unlimited. Each and every one of those messages is a text message, and if you go over your alloted text plan it's five cents for each message there after.
I was signed up to the 300 mess. plan, and did something like over 1100 msgs, all on aol mssngr.
They are charging me $59.00 just for text messages alone 👿, and will not reduce the cost or anything.
This tmobile rep I spoke with was very nice, and sympathetic, but that doesn't help my bill. She took memos of what I called for.
What really burns me is that When I had originally gotten the plan, I had called tmobile, and asked a rep if aol mssg. was part of the unlimited tzones plan. They told me yes. Of course now I bring that call up with this rep, and she says they didn't take memos of what I had called for, well that's just f&*((*& great. So now I have nothing to stand on at all. I am telling this rep, well as far as you know, I called to just say hello?
This really bites, and I can't do anything about it, have to take it like a whiny grown man.
Wow, I just found out that my first month with tmobile will be costing me around $170+ for the month.
I am getting s#$%^% with text messaging.
Aol messenger is definately not part of tzones unlimited. Each and every one of those messages is a text message, and if you go over your alloted text plan it's five cents for each message there after.
I was signed up to the 300 mess. plan, and did something like over 1100 msgs, all on aol mssngr.
They are charging me $59.00 just for text messages alone 👿, and will not reduce the cost or anything.
This tmobile rep I spoke with was very nice, and sympathetic, but that doesn't help my bill. She took memos of what I called for.
What really burns me is that When I had originally gotten the plan, I had called tmobile, and asked a rep if aol mssg. was part of the unlimited tzones plan. They told me yes. Of course now I bring that call up with this rep, and she says they didn't take memos of what I had called for, well that's just f&*((*& great. So now I have nothing to stand on at all. I am telling this rep, well as far as you know, I called to just say hello?
This really bites, and I can't do anything about it, have to take it like a whiny grown man.
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This is why I never take "one" reps word for anything. I usually call back the next day and "check" that what they said was true. If they say something different I say "hey this person told me different check your notes."
If it's not there I figure the first one I talked to was blowing smoke. I know it's a pain but as they say, "buyer beware".
Feel for ya.
If it's not there I figure the first one I talked to was blowing smoke. I know it's a pain but as they say, "buyer beware".
Feel for ya.
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i dont remember where i heard this from, but i heard that when you do aol text messaging, each message counts as 6 regular txt messages(on ur phone).
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if you remember the reps name and the date you called they keep every call logged into their computers, i work with telesales with t-mobile and we have all the calls logged, so as long as you have that info you just need a supervisor to listen to the call for you and find out if you were misinformed about the t-zones covering aim.
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If you would have kept the rep's name and ID number you would have gotten a credit to your account and the mistake would be honnored. Be careful next time, there are really interesting people working in the wireless business customer service. Better luck next time.
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