Motorola V710
Help....screen died already!
I purchased the Motorola V710 6 weeks ago & was very happy with the phone; however, this morning the screen died on me already. Radio Shack wants to send out the phone for 7 - 10 days, but one of the salesman say it could be 2 months!! No loner phoner, no phone swap...any similar experiences??? Any suggestions on what to do? Thanks
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I purchased my phone from RS. My screen died on Tuesday of this week. On Wednesday, I went to a vzw and asked, "Can you fix this?" The tech asked me where did I purchase the phone. I told him that I bought it at RS before it was released by vzw. There was an extemporaneous conference among persons working at the counter. Finally the tech said that he could not repair the phone and that he would have to change it out. I politely said thank you. I did not celebrate until I got the phone into my hands and out of the store.
Obviously, I think that they made a good decision. Consider that over a period of two years my service plan with verizon by far outweighs the cost of a phone or two. Keep in mind that regardless where you purchased ...
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Obviously, I think that they made a good decision. Consider that over a period of two years my service plan with verizon by far outweighs the cost of a phone or two. Keep in mind that regardless where you purchased ...
(continues)
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Thanks ITNL,, i called vzw & they told me to bring it to one of their stores..i have a service plan with RS not vzw, so we'll see. I wanted RS to just swap out the phones for me, but they wouldnt do it,. did they get to transfer your address book & pictures?
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they can transfer your phone book but not anyy applications, ringtones or pictures, which kind of sucks
to get the apps back you have to CALL verizon and they will give you credit..pain in the ass..
to get the apps back you have to CALL verizon and they will give you credit..pain in the ass..
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