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Motorola V710

 

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Erroneous download charges, anyone experience this???

SpecialEd

Sep 24, 2004, 9:12 AM
For the second time I am being billed for downloads that I never did. About 2 months ago I was billed $40 for Get It Now downloads. After many frustrating phone calls they credited my account. Now again, I am being billed for downloads that I did not do.

Has this happened to anyone else???
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Scobar

Sep 25, 2004, 1:59 AM
You should beat the **** out of your friends.
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SpecialEd

Sep 25, 2004, 7:39 PM
That's what I thought at first, but the phone was never out of my possesion on the billed day.

Nothing was downloaded to my phone!
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xxstaind38xx

Sep 25, 2004, 10:06 PM
Are you sure it wasn't just Get It Now airtime charges?
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HavokzProdigy

Sep 25, 2004, 10:45 PM
They are so stupid to charge airtime to even look at the get it now. They would sell more apps if they didn't.
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nathanjax

Sep 26, 2004, 1:44 PM
YOu need to make sure they are not monthly subscriptions to the Get It Now (GIN) applications. many of them, if not removed from your phone will continue to be charged. You a VERY lucky to get those credited as verizon wireless does not charge you for those. There is actually a GIN division that puts those charges on yor bill and VZW is not responsible for those charges.
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SpecialEd

Sep 26, 2004, 11:09 PM
It's a new phone, the V710.

I've never downloaded anything from Get it now to this phone.
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nathanjax

Sep 27, 2004, 10:27 AM
What city state are you in. I'm in VZW cust service and i can look at whats going on. Let me know your mobile tepephone number with area code. I won't do anything over the net, but i can call you and see what i can do.

Nathan
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SpecialEd

Sep 27, 2004, 12:04 PM
I'm in Glendale, CA.

818-521-9576.
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