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Motorola V710

 

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Major Problem with V710

eSkins2000

Oct 4, 2004, 8:43 PM
My phone is working fine. I can make outgoing calls, i can receive call. The only problem is my internal screen is completely blank. It is bright white. The external screen is perfectly normal. I have no idea what when wrong, all of the sudden it just went white. Any thoughts? Thanks.
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nathanjax

Oct 4, 2004, 8:51 PM
remove battery for 30 seconds.. if that doesn't work, take it to a vzw retail store, you have a 1 year manufactures warranty. they can swap it out3

Nathan
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Nitefury

Oct 5, 2004, 9:44 AM
Happened to me - just tell a tech your problems he should look at it for 2 seconds and give ya another phone.
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ArtVandalay

Oct 5, 2004, 10:44 AM
happened to me, radio shack sucks...took it back to Verizon and they gave me a brand new phone. hope it doesnt happen again, I was not happy at all.
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eSkins2000

Oct 5, 2004, 10:57 AM
did you buy your phone from radio shack? I am concerned that because I bought mine from them Verizon will not swap my phone.
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nathanjax

Oct 5, 2004, 1:23 PM
eSkins2000 said:
did you buy your phone from radio shack? I am concerned that because I bought mine from them Verizon will not swap my phone.



If it's past your 15 days, You have a 1 year manufac.. warranty, take it to a verizon wireless retail store and they have to exchange it. it's a vzw product
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rory23

Oct 5, 2004, 2:28 PM
That happened to me too. But, I did notice that my battery was low before it happened. I re-charged the battery and my screen came back. I don't know if it had anything to do with the battery being low but, it worked.
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