Motorola V710

I've had a V710 for about a month when suddenly anytime I tried to open the camera or video camera features, the screen would go blank and only button that worked was the "back" button. I took the phone to a Verizon Superstore in a mall and they just took the phone and took my address info and sent me a new one, without even attempting to troubleshoot it. By not doing that, it appears to me that this seems to be a common problem with this phone. I may have to bite the bullet on this purchase if I am unable to sell this phone to a "friend" of mine (he won't be much longer) and I ordered online the LG VX-6100 for its tri-mode and speakerphone features; the same features that the V710 has, but hopefully longer battery life.
Just wondering if ...
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