Motorola V710

I thought that the verizon infomanager was updating today and could possibly have the v710 on it. I have called some verizon stores in my area and they don't even know what i'm talking about. If anyone works for verizon or could shed some light on this issue that would be great. Most of the verizon stores I call wont even answer their phones unless I constantly call back, and then when I ask about the 710 they automatically say they know nothing. Am I just crazy or is their such thing as an infomanager at verizon and if so, was that suppossed to update today or what????