Motorola V710
Motorola Support Confirms Bluetooth Problem
Originally posted on http://svenrox.com.
I just got off the phone with Motorola Support and they confirmed that the V710 does not have OBEX and can not do data transmissions. Hence, no Mobile Phone Tools and no PDA connectivity. Motorola was aware of this problem and asked all vendors not to ship the product until the new firmware was released; however, Radio Shack seemed to have jumped the gun. This is why Verizon stores do not carry the V710.
What does this mean to Radio Shack bleeding edge users? You just can't use your Bluetooth for data connectivity until the firmware is released in "...about three weeks." Once released, we can either take our phone to an authorized Motorola repair shop or to a Verizon store and they w ...
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I just got off the phone with Motorola Support and they confirmed that the V710 does not have OBEX and can not do data transmissions. Hence, no Mobile Phone Tools and no PDA connectivity. Motorola was aware of this problem and asked all vendors not to ship the product until the new firmware was released; however, Radio Shack seemed to have jumped the gun. This is why Verizon stores do not carry the V710.
What does this mean to Radio Shack bleeding edge users? You just can't use your Bluetooth for data connectivity until the firmware is released in "...about three weeks." Once released, we can either take our phone to an authorized Motorola repair shop or to a Verizon store and they w ...
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This is why it pays to be patient.
You just HAD to know that the folks who got it through Radio Shack were going to run into problems.
I'll get mine on the 11th (or even later if that's when Verizon decides to release it)
There has got to be a reason they delayed - and I'm betting that whatever that reason it - I'll be happier I waited until they fixed it. (not to mention the fact that I'll get the phone for $149 with Verizon, using my NE2 credit)
But in the mean time - thanks to all the RS buyers who are staying up all night trying to figure this stuff out - you guys are doing a great job! 😁
You just HAD to know that the folks who got it through Radio Shack were going to run into problems.
I'll get mine on the 11th (or even later if that's when Verizon decides to release it)
There has got to be a reason they delayed - and I'm betting that whatever that reason it - I'll be happier I waited until they fixed it. (not to mention the fact that I'll get the phone for $149 with Verizon, using my NE2 credit)
But in the mean time - thanks to all the RS buyers who are staying up all night trying to figure this stuff out - you guys are doing a great job! 😁
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does this mean that the phone is not coming our for another 3 weeks...cuz i dont know how much longer i can wait, my patience is starting to wear thin.
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Essentially, yes.
If you can't wait, get the Radio Shack one and then upgrade the flash when Verizon gets them.
If you can't wait, get the Radio Shack one and then upgrade the flash when Verizon gets them.
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im not trying to be an ass or anything but i found this earlier today
http://www.v710.net/vzwuquipguide07282004.jpg »
and i've seen that before for the treo last month saying it was gonna come out on a certain date and it did.
i think verizons whole plan is that they didnt want the bluetooth to have full functionality for some reason. i read this a few weeks ago before it came out at RS.
http://www.v710.net/vzwuquipguide07282004.jpg »
and i've seen that before for the treo last month saying it was gonna come out on a certain date and it did.
i think verizons whole plan is that they didnt want the bluetooth to have full functionality for some reason. i read this a few weeks ago before it came out at RS.
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I read about Verizon dumbing down the Bluetooth, too, but then you can't really call it Bluetooth. Partial Bluetooth or "Headset Bluetooth", but not Bluetooth.
I also called Verizon Data support this weekend to try to get his thing to work and two different tech guys told me that it should work via the Bluetooth to connect. They didn't seem to indicate that there was anything on their end they did to the phones to prevent it to do data connections as a modem. In fact, one of the guys remember the old BT Moto they use to have and confirmed that it was able to connect to QNC (QuickNetworkConnect) before.
Rumors are just that, so who knows what is true. I figure the firmware upgrade will fix the issue and we'll get beyond this. If Ve...
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I also called Verizon Data support this weekend to try to get his thing to work and two different tech guys told me that it should work via the Bluetooth to connect. They didn't seem to indicate that there was anything on their end they did to the phones to prevent it to do data connections as a modem. In fact, one of the guys remember the old BT Moto they use to have and confirmed that it was able to connect to QNC (QuickNetworkConnect) before.
Rumors are just that, so who knows what is true. I figure the firmware upgrade will fix the issue and we'll get beyond this. If Ve...
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I agree completely!
From my best friend that is a sales manager for VZW. He went to a meeting last week where they showed off the V710 and they were bragging about Veizon crippling bluetooth so you couldn't transfer files/ringtones so they wouldn't lose money from GIN. From what he was told in the meeting the 11th is the release date and he will have mine overnited the day it is released. From what I have read you will be able to use MPT when version 3.0 is released but as far as OBEX I don't think it will be supported until someone hacks the phone.
From my best friend that is a sales manager for VZW. He went to a meeting last week where they showed off the V710 and they were bragging about Veizon crippling bluetooth so you couldn't transfer files/ringtones so they wouldn't lose money from GIN. From what he was told in the meeting the 11th is the release date and he will have mine overnited the day it is released. From what I have read you will be able to use MPT when version 3.0 is released but as far as OBEX I don't think it will be supported until someone hacks the phone.
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Hi svenllr...
Can you clarify a point for me? I called Moto this morning asking the same questions, and was told that there was no guarantee that object push would be included in the firmware update. Were you told something different...that it would definitely be included?
I bought my v710 from RS on 7/30 and have 11 days and counting to decide whether to return it. At this point I'm leaning towards returning it, "just in case", and waiting to see what happens once the firmware update is released. Of course I'll be out of the running for the free BT earpiece promotion in that case...
Can you clarify a point for me? I called Moto this morning asking the same questions, and was told that there was no guarantee that object push would be included in the firmware update. Were you told something different...that it would definitely be included?
I bought my v710 from RS on 7/30 and have 11 days and counting to decide whether to return it. At this point I'm leaning towards returning it, "just in case", and waiting to see what happens once the firmware update is released. Of course I'll be out of the running for the free BT earpiece promotion in that case...
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When I spoke to the Moto Man, I asked specifically for OBEX, not object push (but may just be the same thing with different words). When I asked, "Will I be able to use Phone Tools and my PDA to connect to the phone for Internet connectivity?" he replied, "Yes." I further elaborated later in the call, "So the upgrade will fix this issue and I my PDA and PC will be able to connect to the phone and use it as a modem?" and again he said, "Yes."
He told me that this is an issue that Moto knew about and asked vendors not to ship the phone until the newest firmware was on it. The firmware in his words, "fixed the data connectivity issue". He also explicitly told me that the phone currently only supports "voice Bluetooth connections" such a ...
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He told me that this is an issue that Moto knew about and asked vendors not to ship the phone until the newest firmware was on it. The firmware in his words, "fixed the data connectivity issue". He also explicitly told me that the phone currently only supports "voice Bluetooth connections" such a ...
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svenllr said:
One more thing, if you've called 611 of late, you may have heard on the recording that if you're a Samsung user, you can upgrade your phone by calling a star (*) number and it will upgrade the phone to the latest version. If this Moto firmware is small enough, then we may get the same thing. Though I doubt it since I figure it'll be around 2 MB and that's slow on 14.4k. But who knows, maybe.
The Verizon sales sheets did have the TLA "OTA" on there, which, to me, implies that such a capability might be avaialble for the v710 too.
See, with an over-the-air upgrade, they wouldn't need to send the entire 2 MB image. They'll just blast down the relevant changed pieces of the flash image.
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svenllr said:
When I spoke to the Moto Man, I asked specifically for OBEX, not object push (but may just be the same thing with different words). When I asked, "Will I be able to use Phone Tools and my PDA to connect to the phone for Internet connectivity?" he replied, "Yes." I further elaborated later in the call, "So the upgrade will fix this issue and I my PDA and PC will be able to connect to the phone and use it as a modem?" and again he said, "Yes."
I think you're mistaking DUN for OBEX. OBEX (object push) will let transfer files (mp3's, contacts, etc.), while DUN (dial-up networking) will let you connect to the internet through your phone. The v710 is already capable of DUN, but Motorola has cle...
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svenllr said:
One final note, since there is no OBEX support, this will also prevent communication of, really, any type from your PDA. While I have had some success sending phone numbers for dialing (but then disconnecting the phone) and connecting to the phone for the Internet (then authentication fails), it is really not usable at this point. The firmware upgrade should fix this, too, according to Motorola support.
This is untrue. I have used the V710 with my Dell Latitude X300 and my Sony UX-50 PDA flawlessly - they worked out of the box for internet access, since about an hour after I got the phone. OBEX is one thing, and I cannot get the phone to dial voice numbers via the PDA, but DUN works perfectly...
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Thanks for the confirmation, its good to see someone thats has actually used it...
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INTERESTING. I have yet to get Internet to work on my Palm T3 and confirmed with Motorola that it wouldn't work for DUN at all. Believe me, I don't want to spread any poor information and if you have the proper settings, please share with us!
Since you have the Sony, what Palm specific settings are you using? Are you using Verizon's QNC then? I've seen other T3 posts stating they, too, have problems connecting. If you can reveal your settings, either on or offline, I'd appreciate it greatly.
Since you have the Sony, what Palm specific settings are you using? Are you using Verizon's QNC then? I've seen other T3 posts stating they, too, have problems connecting. If you can reveal your settings, either on or offline, I'd appreciate it greatly.
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Sven,
Thanks for responding. Sorry to hound - I've read so many things up here that are driving me up a wall - I may have lost my temper. 🤭
Give me a couple minutes and I'll post my palm settings (I'm using 1x - haven't tried to force qnc mode yet).
Thanks for responding. Sorry to hound - I've read so many things up here that are driving me up a wall - I may have lost my temper. 🤭
Give me a couple minutes and I'll post my palm settings (I'm using 1x - haven't tried to force qnc mode yet).
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Haus,
No problem, dude. I understand. The board soars with information...good and bad. 😁
1xRTT is the $80 a month one, right? I'd be interested in those settings, just to see it working for me.
I can't get QNC to work for the life of me, so if you can and get those settings, that would be great. I was told UID/Password are both "qnc" (no quotes/lower case) and I get "Authentication error" after a long time out. That's where I'm stuck.
No problem, dude. I understand. The board soars with information...good and bad. 😁
1xRTT is the $80 a month one, right? I'd be interested in those settings, just to see it working for me.
I can't get QNC to work for the life of me, so if you can and get those settings, that would be great. I was told UID/Password are both "qnc" (no quotes/lower case) and I get "Authentication error" after a long time out. That's where I'm stuck.
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You want NA-MOU. No need for $80 a month. Though if you use a lot of NA-MOU you'll wish you had paid the $80 flat fee, so be careful with that. 😁 That's how I have it working - haven't tried qnc yet. I sort of gave up on qnc when I switched to the SE T61c, because doing anything at 14.4 - even email - is so painful I just couldn't cope. I'll play around with it and see if I can get qnc working - my guess is that it's either a settings/init string issue or maybe the phone doesn't support circuit-switched data because 1x is pretty much universally available nowadays?
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I can confirm that the V710 supports circuit-switched 14.4K data rates, because I'm able to dial my Earthlink dial-up networking number and connect through my Clie. The V710 shows "Data 14.4K" and the number in a box on screen. Of course, it doesn't say "Packet Data" like it does when I'm on NA-MOU.
This is reminiscent of my SonyEricsson phone(s), where dialing #777 resulted in the phone assuming you wanted to make a 1x packet data call. The workaround was to set a couple of init strings:
at$qcmdr=2
at$qcqnc=1
for qnc, and "3" and "0", respectively, to reset to EN/NA. Unfortunately no combination of the above seems to work to force qnc mode on the V710 when dialing #777, but I suspect this will be figured out over time if it's at ...
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This is reminiscent of my SonyEricsson phone(s), where dialing #777 resulted in the phone assuming you wanted to make a 1x packet data call. The workaround was to set a couple of init strings:
at$qcmdr=2
at$qcqnc=1
for qnc, and "3" and "0", respectively, to reset to EN/NA. Unfortunately no combination of the above seems to work to force qnc mode on the V710 when dialing #777, but I suspect this will be figured out over time if it's at ...
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I performed some testing in Windows XP yesterday. Using the 'AT$QCMDR=2' string and 19.2 port setting, I was able to establish a circuit-switched connection.
When connected, the outside display shows a circle icon with binary numbers in it. So it's working (at least in my area). Good luck and I hope you are able to get yours working too.
When connected, the outside display shows a circle icon with binary numbers in it. So it's working (at least in my area). Good luck and I hope you are able to get yours working too.
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Xenon, did you get this working with #777, or a different dialup number? If it's #777, that's good news for all involved. Getting it going on the Palm is probably a matter of the right settings then. Otherwise, it's still not working for me and I've devoted quite a bit of time to it today.
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haus,
Yep, I used #777. At first, it did not work for me either. It claimed the authentication failed. However, everything was smooth sailing after adding the initialization string and setting the port speed to 19200. I was able to pull in radar images from the NWS at fairly acceptable speeds.
Yep, I used #777. At first, it did not work for me either. It claimed the authentication failed. However, everything was smooth sailing after adding the initialization string and setting the port speed to 19200. I was able to pull in radar images from the NWS at fairly acceptable speeds.
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Mmm, OK, I'm not up on all the acronyms. What's NA-MOU? National America? I have the 800 anytime minutes and thought only QNC was the only "free" Internet via Verizon. What's the bandwidth on NA-MOU then? Give me those settings! 🙂
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NA-MOU is National Access Minutes of Use. There are gobs of threads about this elsewhere - not to be unhelpful but you can find mounds of info on it. New plans as of sometime late 2003 had NA-MOU added automatically, I think; you might have it already (it will say NA MOU on your bill under "features" or something like that).
Settings - you can tell the Palm you're connecting to either a phone or a modem. Use BT to connect; I didn't need an init string and I set speed to 115200.
For the network settings, username is <your10digitnumber>@vzw3g.com, password is "vzw". Didn't need any other settings on mine, just dial #777. The V710 says "packet data" and you're on. I have found it wicked fast so far. Obviously that's relative, but i...
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Settings - you can tell the Palm you're connecting to either a phone or a modem. Use BT to connect; I didn't need an init string and I set speed to 115200.
For the network settings, username is <your10digitnumber>@vzw3g.com, password is "vzw". Didn't need any other settings on mine, just dial #777. The V710 says "packet data" and you're on. I have found it wicked fast so far. Obviously that's relative, but i...
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Thanx for the info. I'm not getting it, though.
In my Network settings, I'm using Unix for Service, [email protected] for UID, and "vzw" as the password. I'm connecting to Vee (my phone), which in the Connection settings shows:
Connect to: Phone
Via: Bluetooth
Device: Vee
Model: Motorola TP280
I am dialing #777 and can't figure out what I'm doing wrong. I get the dial dialog and then a RETRY and then it fails. What am I missing or doing wrong?
My wife's contract shows NA-MOU but mine says Pix Message instead in the same field. This is an upgrade, RS told me, to what my wife has. I can send 40 pix without paying for them. So, I figure I have the connection then, right?
In my Network settings, I'm using Unix for Service, [email protected] for UID, and "vzw" as the password. I'm connecting to Vee (my phone), which in the Connection settings shows:
Connect to: Phone
Via: Bluetooth
Device: Vee
Model: Motorola TP280
I am dialing #777 and can't figure out what I'm doing wrong. I get the dial dialog and then a RETRY and then it fails. What am I missing or doing wrong?
My wife's contract shows NA-MOU but mine says Pix Message instead in the same field. This is an upgrade, RS told me, to what my wife has. I can send 40 pix without paying for them. So, I figure I have the connection then, right?
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National Access Minute of Use allows you to use the NationalAccess network (i.e. 1xRTT) by using your plan minutes. So you have unlimited nights and weekends and you use it during those times, it's free. From what I've read, Verizon sometimes catches onto people if they use it too much for data and then they remove it from your account(if you don't have a camera phone). Technically the NA-MOU was only supposed to be for people with camera phones so that they could us picture messaging. By the way, the NationalAccess network allows you to surf at speeds up to 144K but with typical speeds of 40-60 Kbps which is much better than that 14.4K with QNC. Here's some info.
http://www.verizonwireless.com/b2c/businessSolutions ... »...
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http://www.verizonwireless.com/b2c/businessSolutions ... »...
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The second link worked for me! Sweet, thanx, Sam. Yo da bomb!
I can't believe how FAST this is compared to T-Mobile!!
I can't believe how FAST this is compared to T-Mobile!!
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svenllr said:
The second link worked for me! Sweet, thanx, Sam. Yo da bomb!
I can't believe how FAST this is compared to T-Mobile!!
No problem, I'm glad I could help. I'm also glad to hear that it's much faster than T-Mobile. I toyed with the idea of switching to them because of cheap/free data access. Just be careful how much you use it during peak time because you'll eat up your peak minutes. Data access with Verizon is not unlimited like T-Mobile.
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Thanks for the warning, Sam. Yes, I'm aware that it eats my minutes. No problem on that, I don't use it that much.
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Thanks haus!!! 😁 😁
That worked great.
Now if we can just figure out how to get the phone dialer to work w/o disconecting. Oh, and transfer files like MP3 and pictures.
Thanks again for your help 🙂
That worked great.
Now if we can just figure out how to get the phone dialer to work w/o disconecting. Oh, and transfer files like MP3 and pictures.
Thanks again for your help 🙂
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Just curious but how does one get NA-MOU exactly? I have America's Choice from 2002 so if I did the New Every 2 and renewed, I would have the same plan. I don't want the new plan even though it's $10 less because the Nights and Weekends are 9PM instead of 8PM. If I did get the V710 when VZW has it out, do they automatically add the NA-MOU as the V710 is a camera phone? Thanks.
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Haus, were you able to pst those palm settings? Also can you share data with your sony or just DUN?
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Have you been able to link an HS810 with a V710? Do you know how to resolve such issues?
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I set up the HS820 with my v710 and it works just fine. Be sure to hold the MFB (multi function button) down until the LED is SOLID, not flashing. At this point your headset is in discovery mode and the phone will find it when you search for BT devices. It took me a while because I was just turning the headset "on", but not putting it into discovery mode.
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