Motorola MPx220
Real kick in the pants!!
Folks:
My MPX220 screen has a large "black" spot about the size of a dime. It's very interesting since the outside surface has no marks at all which would indicate that I hit it on something. I carry it in my pocket with nothing else and am very aware of any scratches as we haven't been provided with a case option as yet.
I call the cingular repair line and told them what problem I was having. Bottom line is that to get my 2 month old phone replaced is going to cost me $450!! I only paid 189 for it with my 2 yr contract! I cannot upgrade my service to get another phone until Sept so basicly I'm stuck with this thing until then!
The bad part about this was the attitude of the service rep. who I had to speak with. It's a good th...
(continues)
My MPX220 screen has a large "black" spot about the size of a dime. It's very interesting since the outside surface has no marks at all which would indicate that I hit it on something. I carry it in my pocket with nothing else and am very aware of any scratches as we haven't been provided with a case option as yet.
I call the cingular repair line and told them what problem I was having. Bottom line is that to get my 2 month old phone replaced is going to cost me $450!! I only paid 189 for it with my 2 yr contract! I cannot upgrade my service to get another phone until Sept so basicly I'm stuck with this thing until then!
The bad part about this was the attitude of the service rep. who I had to speak with. It's a good th...
(continues)
...
LOL..maybe I had the same rep with my MPX220 too. I gave up..did take the phone back and got a cheaper one for now. I wanna see the Nokia flips if they ever get here. I hate that you can't upgrade whenever you want. What is the point of that? THey are sure getting their monies eather way.
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I moved over from ATT in December only because I had to to get my 220 and have found Cingulars service (or lack of it) to be outrageous. I really don't understand how a company can do business like they do. I was perfectly happy with ATT customer service for ten years. Three months with Cingular has me shopping around.
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