Motorola V551 / V330 / V547 / V555 / V557
Cingular customer service
Just became a Cingular customer, was ATT. Got the 551 last night at 6pm central time. The phone did not recieve calls or atleast didn't get a message that I could recive calls for 3 hours after migrating my old number. I tried to call custmer service They are only open like m-f 8-6pm !!! 😳 😲 What the F@@K!! atleast ATT had 24/7 CS Then they have after hour emergancy number which nobody ever answers the call!!! BAD BAD BAD service so far.
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Customer Service is open from 8AM - 9PM Monday Through Friday and 9AM - 6PM Saturdays (Closed Sundays)
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Cingular really needs to offer 24/7 customer service. Unfortunately problems occur around the clock, and increasingly cell phones are becoming an essential part of our lives.
As a side note, I have be very pleased with the quality of service I have received from Cingular CS. All three calls have been answered very professionally and both problems (two calls for one problem) have been efficiently handled.
As a side note, I have be very pleased with the quality of service I have received from Cingular CS. All three calls have been answered very professionally and both problems (two calls for one problem) have been efficiently handled.
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So let me get this straight . . . you are in EST and Cingular CS is closed for you. But at the same time, a customer in PST can access customer service? There is a call center open that the EST customer is denied access to?
Cingular - if you're looking for a new VP to handle customer service, I'm happy volunteer. I'll give up my new Sprint service and everything . . .
Cingular - if you're looking for a new VP to handle customer service, I'm happy volunteer. I'll give up my new Sprint service and everything . . .
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It isn't dependant on your time zone..for west coast CS closes at 6pm..however, there is a 24 hour number that you can call and they do have live people who offer assistance..
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