Motorola E815 / E816 Hollywood
horrible firmware experience
So yesterday I got an E815 after work. After a problematic activation, the rep. explained to me that some of the phones were shipped without the VCAST software and that I would need to come back to the store today to get the phone flashed with new software.
So I called the store on my drive home today and asked if they had indeed gotten the software update and should I stop by.
They confirmed they had it and that it would take about 20 minutes to do. So I get to the store 5:45 and they tell me to come back at 6:30. They explained the delay was that they already had a phone on the computer they use to push the updates.
So I come back at 6:30 and they tell me it failed the update and that they restarted it, and I should come back i...
(continues)
So I called the store on my drive home today and asked if they had indeed gotten the software update and should I stop by.
They confirmed they had it and that it would take about 20 minutes to do. So I get to the store 5:45 and they tell me to come back at 6:30. They explained the delay was that they already had a phone on the computer they use to push the updates.
So I come back at 6:30 and they tell me it failed the update and that they restarted it, and I should come back i...
(continues)
...
