Motorola E815 / E816 Hollywood

Is there software to download, functionality I'm unaware of, or a hack to be able to scroll through contacts using more than one letter? For instance, I have about 30 contacts starting with 'C'. On the LG and most phones, I could type C and then h and it would narrow my scrolling to contacts starting with 'Ch'. On the Motorola, if I hit 'C' then 'H', I'm in the first contact starting with 'H'. This is a reason to return the phone for me. Not to mention the horrible echoing and sound quality whether using Bluetooth, a plug-in headset, or talking directly into the phone. Thanks for any help.