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phone tools question

rsd317

Jul 26, 2005, 12:07 AM
i tried updating my phone tools from 3.11 but everytime i hit update it takes me to a webpage to update to deluxe...is my version a trial and is that why i need to up grade or am i doing somehting wrong...please help
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jimspobox

Jul 26, 2005, 7:20 AM
rsd317 said:
i tried updating my phone tools from 3.11 but everytime i hit update it takes me to a webpage to update to deluxe...is my version a trial and is that why i need to up grade or am i doing somehting wrong...please help


Sounds like you may have a hacked version of 3.11 which does not have the "live update" on it, only the "update".

On the site it takes you to, look under Support or Downloads. There are a couple of programs there you can download that add the "live update" and a live update "checker" that will show if the live update is working on your software.

Give that a try. It may work, but if it doesn't, you may need to get a clean copy of 3.11.

Where did you get your copy of 3.11...
(continues)
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rsd317

Jul 26, 2005, 7:32 AM
you are correct...i got it from limewire
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jimspobox

Jul 26, 2005, 8:05 AM
Try another one. If you get one and unzip it, it should be only one .exe file. If it unzips to many files, then it most likely will not have the live update.

Let me know what happens. Did you try adding the live update from the site? Sometimes that works, but most of the time it doesn't.
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rsd317

Jul 26, 2005, 11:44 AM
i can not get to the site that had live update...i juts purchased the software, thanks for your help
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