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Motorola E815 & HS850 Big Problems

SDShaun

Aug 31, 2005, 12:46 PM
Okay so here is the deal. I got an E815 about a month ago and also picked up the HS850. One more note, I have a 2005 BMW 330 with Bluetooth. The E815 works perfect with the BMW! However when I use the HS850 it sounds okay if I hold the phone pretty close to my ear and don't cover the HS850. However as soon as I put the phone down on my desk or in my pocket or even turn it upside down in my hand it breaks up. I can hear but the audio is very choppy and people say they can't really hear me and I can't really hear them. Now logic told me the HS850 must be defective and not maintaining a good connection. So I went to the Verizon store and exchanged it. Guess what same problem, exactly. So back to another Verizon store and another exchange of a H...
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rambofone

Aug 31, 2005, 12:59 PM
SDShaun said:
Okay so here is the deal. I got an E815 about a month ago and also picked up the HS850. One more note, I have a 2005 BMW 330 with Bluetooth. The E815 works perfect with the BMW! However when I use the HS850 it sounds okay if I hold the phone pretty close to my ear and don't cover the HS850. However as soon as I put the phone down on my desk or in my pocket or even turn it upside down in my hand it breaks up. I can hear but the audio is very choppy and people say they can't really hear me and I can't really hear them. Now logic told me the HS850 must be defective and not maintaining a good connection. So I went to the Verizon store and exchanged it. Guess what same problem, exactly. So back to another Verizon
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SDShaun

Aug 31, 2005, 1:50 PM
Actually the E815 and the BMW work great together it the E815 and the HS850 that don't work. ☹️
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jimspobox

Aug 31, 2005, 1:58 PM
SDShaun said:
Actually the E815 and the BMW work great together it the E815 and the HS850 that don't work. ☹️


That's what I said, there may be an incomparability problem between the e815 and the HS850. Try a different headset and see if that clears it up.

You got to start somewhere to find the problem. Since you have exchanged phones and headsets and that doesn't seem to clear it up, now it is time to try something else, like a different brand of headset to see if that is the problem.
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mishka24

Sep 2, 2005, 2:19 PM
sounds like you need the HS810. I had no issues with a bmw I was in with the V710 when I had it and I am sure the E815 has no issues also. Get the HS810 its much better on sound.

Mike
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jimspobox

Aug 31, 2005, 1:05 PM
The HS850 may not be compatible with the 815. Right not the specs on the HS850 do not list the 815 as a compatible cell phone.

I would recommend that you try a different make on the phone and see if the problem goes away. If it does, then we know it is a compatibility problem.
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rambofone

Aug 31, 2005, 1:16 PM
The HS850 is compatible with the E815
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Mary424

Aug 31, 2005, 3:40 PM
I used the HS850 with the 815 w/ no problems. So I can't imagine what is wrong. That is really strange, and I'm sure extremely frustrating! You may try a different headset and see how that works, but again, the HS850 SHOULD be working with it.
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