Motorola E815 / E816 Hollywood

I have two relatives in the same apartment in south Florida, in the middle of the aftermath of hurricaine Wilma. They have no power and regular phone service does not work. The relative with the Sprint cellphone still cannot make calls on it (only once or twice did her call go through, and even then what was said by her was so choppy that it was unintelligible). The relative with the Verizon cellphone was able to use the phone with no problems at all until her battery finally died. Now, they have no means of communication, but, hopefully, power will be restored before too long.