Prof
Jul 13, 2005, 3:25 PM
VZW took my phone-in order. Phone is on its way 🙂
Thanks for all the advice and reviews 🙂
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they have been selling the 8100 through *611 since the 8th of july.
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They told me not available until 2 more weeks and even when it is no $50 rebate!
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I went through 3 people today and finally got to a supervisor, he said not until the 15th. I am so pissed at the run around I have been given trying to get this phone that I am considering cancelling 6 lines and porting them to Cingular. They told me they were shipping it last week but then found that the Sku wasn't active so they couldn't, call back next week. They told me they were shipping it on the 11th but I could get it faster as my local store would have them in stock today. The store didn't get them so I called back to order it and they told me not until the 15th. I am so frustrated with my 710 and the previous 5 replacements that I am considering telling Verizon to bite me and taking my business somewhere else. You know your CS...
(continues)
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Prof
Jul 13, 2005, 3:46 PM
Rallykid, You sound like me yesterday. Please don't ask me how or why, but VZW took my order today.
I agree. This is like playing the lottery. It really does depend which cs handles you. And, yes, this is ridiculous!
Even though mine is ordered, I still am not going to trust them until the darn thing is in my hand, which is supposed to be early next week. (She said it took a day or two to "process" the order and then it will ship out--probably on Friday or Saturday.
Good luck to you!
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Rallykid I think it depends on which call center you get through to. I am from Mass and I called into a Delaware call center and was able to order it yesterday. Today because I was nervous I called and confirmed that it had shipped out and it has it will be here before 10:30 tom. morning. Going to the stores this week was a nightmare everywhere I went I had a different answer. Good luck 🙂
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I'm in Jersey and got connected to the Charleston Center on my first try and was able to order it...Told me it was released on the 12th!
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Weird... I'm in Charleston and I haven't been able to order it for anyone. Guess I'm wrong matrix. The screens still say the 15th. Did you speak to CS or another department?
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If you click on the phone in Infomanager the description at the top says the phone was soft launched on the 8th with full retail set for the 14th. West Area
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I spoke to the CS. Called about something else and asked about phone and was told it was available.
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What market area are you in? They tried to release to EV-DO cabable areas the most, but release date is still standing as the 15th. Most CS Dept will say the 15th, Supervisor of CS will say the same thing, even if you threaten disconnect. Some people get it through Telesales for adding a new line. So if it is expected on the 15th tentitive date, try back then. I'm waiting on this phone too.
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The phone release was pushed up to today due to the problems with the motorola. My store doesn't have it on display yet, but we have it in stock.
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I got mine in the mail today I love it. The rep on the phone said they will be release nationwide on the 15th.
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