LG VX-8100
verizon problem last friday night?
My wife and I were each using our 8100s around 11:00 pm last Friday when my screen went white, and stayed that way until a battery disconnect was done, when I was accessing Mobile WEB.
At the same time, my wife was taking a picture. When she "snapped" the picture, the screen went white, then all of her pictures, videos, and sounds that were recorded to the phone memory were erased.
Verizon said no "system" problem or glitch could cause the pictures to be erased. They swapped out her phone on Sunday with a new one.
I wouldn't think a Verizon problem could do this either, but the coincidence of us both having a "white" screen problem at the exact same time doesn't seem all that likely.
Anyway, we both are really enjoying our phone...
(continues)
At the same time, my wife was taking a picture. When she "snapped" the picture, the screen went white, then all of her pictures, videos, and sounds that were recorded to the phone memory were erased.
Verizon said no "system" problem or glitch could cause the pictures to be erased. They swapped out her phone on Sunday with a new one.
I wouldn't think a Verizon problem could do this either, but the coincidence of us both having a "white" screen problem at the exact same time doesn't seem all that likely.
Anyway, we both are really enjoying our phone...
(continues)
...
I didn't have a problem Friday night, but I did have the same problem with the pictures disasppearing when I used the phone on Saturday afternoon. I accessed the web during the day and later when I went to look at my pics, all the ones I had taken, including some of the default Verizon ones, had gone blank. Also one video that I had saved went blank. I called cust service and they told me to try a reboot by taking out the battery while the phone was one and replacing it and turning back on. Still the same problem. Don't know if accessing the web had anything to do with it. Anyhow, I went to the store Sunday morning and got a new one. I hope not to have the same problem again.
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