LG VX-8100

The update, if done correctly, should take anywhere from 1 1/2 to 2 hours to do. I was told they 'pull the old software out' and COMPLETELY replace it. That is why it takes so long. I told the tech, I had it done twice before, but it only took about 1/2 hour. He said they were probably 'overwriting' and there are multiple codes for downloading the software to the phone, but wouldn't elaborate any further. 🙄 🙄 🙄