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LG VX-8100

 

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Software version and VZW - AGAIN

phone8100

Feb 5, 2006, 6:06 PM
Today, after reading this forum, asking many questions and getting much help, I decided to finally invest in the stuff required for VCast Music. More importantly, I wanted WMA's on my phone; I have no mp3's on my computer.

I bought the memory card and the Music Essentials kit. Then I went to get my phone updated, came back later (talking about 2 hours) and found they hadn't updated my phone.

I alerted them that it still had V04, and they told me that was the highest version they have. They don't have V07, and there's nothing they can do.

What can I do to get the new software on my phone? I'm in New York if this helps.

It's really frustrating, and I thank you in advance for your responses.
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yeahright

Feb 5, 2006, 9:26 PM
wow, that is annoying, i would suggest calling a few stores and just asking
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techman01

Feb 6, 2006, 12:24 AM
I'm on Long Island and our stores have had it for awhile now.
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scott_madison1

Feb 6, 2006, 1:15 PM
sounds like a case of the run around, call another store and go there instead.
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Mary424

Feb 6, 2006, 6:19 PM
As of 01-16-06 they all have it. Sounds like they possibly just didn't want to mess with it.
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Pbaman

Feb 6, 2006, 7:17 PM
I put version 7 on myself works great. If you know how to use google its all over the net.
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MORTFE

Feb 6, 2006, 7:02 PM
I spoke with a supervisor at tech support. He told me if the store says 'they don't have it', to call them from the store before leaving. Everybody has it and you're getting a run-around.
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phone8100

Feb 6, 2006, 7:27 PM
Everyone who said that I should try another store, good call.

I went to another store and they successfully updated the SW version.

However, now I no longer get the EV icon. I checked the "Secret" menu to make sure it was on, and it was supposed to be. I asked the tech person there before I left, and they didn't know what it was.

Any suggestions?
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InsuranceMan

Feb 6, 2006, 10:46 PM
I think there has been mention of this problem elsewhere. If I remember correctly it means that your phone didn't get flashed with the complete upgrade - something like the ERI portion of it. You might want to search on here, but I think I'm on the right track.
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