This phone is such an enigma! When it works, it's delightful, but that is only 2/3 of the time. Best-sounding speakerphone I've heard - except when the people I call hear a disruptive echo of their own voices. Several times, calls have resulted in every 2nd or 3rd word cutting out (both ends of the conversation). Verizon heard this when I called in on *611 twice, so they have offered to replace it a thrid time. Other odditites: the "charging complete" screen stays lit until the phone is turned on again - some of the time; sometimes the voice recognition gets it all wrong (most of the time it is terrific - no difference in ambient noise). I've had two samples of this phone in 10 days; the first one had loose speaker wires (per the tech), s...

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