UTStarcom PPC-6700 / XV-6700 / HTC Apache

So I'm running the PC moniotor option to push my outlook e-mail to my xv-6700, but it is working terribly. I really like the phone but will return it at once, if I cannot get this resolved. Here are my problems (1) e-mails are not pushing consistently. Sometimes they push, most times they don't. No rhyme or reason that I can tell; (2) my calendar NEVER updates, I've checked my settings and my calendar is scheduled to push (let alone update when I initiate a wireless sync) and it does not. Has anyone had experience with this or advice on how to handle?