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ActivSync Problems

thefew

Jun 14, 2006, 1:41 PM
I installed activesync a while back and have just gotten the chance to use it. Now for some reason the active sync is not working on my phone. Any suggestions?
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thefew

Jun 14, 2006, 1:44 PM
More info: When I press "sync" on my phone it merely flashes the connection status bar and then it disappears. Anyone else have this problem? Anyone know how to fix it?
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jbiddle

Jun 14, 2006, 3:45 PM
When you installed AS on your PC you probably changed the settings for AS on the Q. Go back into config on the Q and be sure the items you want to sync are marked.
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St_13

Jun 16, 2006, 12:23 AM
I am having the same problems. I installed Active Sync it worked the first time but every time I go to Active Sync it just sits there and I get a message on my computer saying it can't find the device. What am I doing wrong or is this a problem with the phone? Man I am having bad luck with this phone. â˜šī¸
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St_13

Jun 16, 2006, 12:26 AM
Just some more info: it says,

COM 1 Available
COM 2 Not installed
COM 3 Available
IR not installed
USB usb is available

I am trying to connect through usb but it won't! Arghhhhh
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jbiddle

Jun 16, 2006, 5:53 AM
Sounds like the problem is with your PC (USB not available) and not the Q.
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jestrada

Jun 16, 2006, 8:45 AM
Are you using Wiresles Sync?
if so it probably disabled Active Sync. to fix on the Q go to start > Wireless Sync when the wireless sync comes up select menu > ActiveSync Setup and make sure ActiveSync Connection is Enabled.
that should fix it! 😉 hope it helps.
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St_13

Jun 16, 2006, 9:04 AM
I don't think so, because I never set up my Wireless sync. I tried it on my laptop and my PC and both times I get the same problem. I plugged my IPOD in the usb and it worked so i know the usb ports are working.
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vhngo

Jun 18, 2006, 2:38 AM
i also think it's the usb driver problem. My PC syncs fine w/ my Q but my labtop does not. I don't know how to fix it.
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daflypsyde

Jun 26, 2006, 7:52 PM
This exact thing was happening to me, so I repaired activesync. put in the activesync install disk and when you load it there's an option to either "Repair Activesync" or "Remove Activesync". Repair it and it should do the trick.
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Ubie Kid23

Jul 2, 2006, 3:03 AM
Try turning off your firewall when syncing.... it worked for me.
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