Motorola Q

after fighting to open the flap covering the sd slot, i can't seem to get it secured in place. is the card supposed to click in or engage somehow or does the rubber piece hold it in. when i replace the rubber flap over the card it is significantly bulging and i don't think it will even work this way.

how do i get this thing to stay in? surrender and bring it in to a vzw rep?

thanks.