Motorola Q

My phone also cuts off (read other reviews) for no apparent reason during the day. (I thought I would bring this question over to the forum section). Sometimes its right after I hang up and sometimes it just happens. I thought I had a defective battery. I have to take the battery out, put it back in, and power on again for it to work! Not good for a new phone! Has this happened to many others? If so, what have you done about it? Call Verizon? On another note, anyone know how do you turn off the sound to that loud annoying power on introduction?? Not to mention the long powering on wait. I'm used to powering on and pretty much dialing. One last question, after being on Internet explorer, how do you exit?? I keep seeing the double arrows after...
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