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Motorola Q

 

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Blank screen! Won't turn on--have to remove battery!! HELP!

Analyzer

Oct 7, 2006, 11:23 AM
Hi! I just got the Q yesterday and had it sitting in my car this morning , it was fine. I went into a store , came back out and it was a blank screen. No matter what button I touched, it wouldn't come back on. I had to take out the battery and then put it back in.

Is this what people mean by saying that the Q FREEZES up?? I have this phone less than 24 hours and it's already showing signs of a problem? Any ideas? I just entered all of my contacts in last night and now I may have to exchange it? HELP!
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trex212121

Oct 7, 2006, 12:14 PM
Try d/l the newest software under the support at verizonwireless.com. take about 30-45 mins, that fixes that problem 9 times out of 10, if that dont work then you need a new phone.
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johnmag32

Oct 7, 2006, 8:35 PM
And sinc your q with a computer so you don't loose your contacts.
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