LG enV VX-9900
Get It Now menu problems (exterior)
The exterior menu for Get It Now (right arrow key) only shows 2 options, Music & Tones and Pictures & Videos. The VZW phone rep said it should show everything that the main interior menu has so I can access Mobile Web without opening phone.
I took it to a Verizon store and he took a 9900 off the shelf and it had the same problem. The rep said that it must be a software error and that there were similar problems on the 9800. I have 10 days left to exchange it. Anyone else have the same problem?
I took it to a Verizon store and he took a 9900 off the shelf and it had the same problem. The rep said that it must be a software error and that there were similar problems on the 9800. I have 10 days left to exchange it. Anyone else have the same problem?
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So funny how we PhoneScoopers know more than most Verizon employees!
Anyway.....it's NOT a software error nor is it a problem with the 9900 you have or any other 9900 or 9800 for that matter. That is the way the phone is. You cannot access all of the menu options from the outside screen. You CAN, however, access Mobile Web from the outside. There is already a preset shortcut to it. Just press the up arrow on the square D-PAD on the front and it will go right to Mobile Web, or set a shortcut if you want to change it.
Anyway.....it's NOT a software error nor is it a problem with the 9900 you have or any other 9900 or 9800 for that matter. That is the way the phone is. You cannot access all of the menu options from the outside screen. You CAN, however, access Mobile Web from the outside. There is already a preset shortcut to it. Just press the up arrow on the square D-PAD on the front and it will go right to Mobile Web, or set a shortcut if you want to change it.
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Thank you Mary for your response.
The Verizon phone rep said the same thing about the shortcut key but everytime I tried it, I got a "Player Error" message which he couldn't explain, and suggested taking it in.
It took forever to get help at Verizon, so I checked out the VCast music for the first time and downloaded a song. Sure enough, when I finally got helped, the up arrow ended up being a shortcut to My Music and now worked because there was a song in the library.
I checked the Shortcut menu but there's no option for Mobile Web. 😢
The Verizon phone rep said the same thing about the shortcut key but everytime I tried it, I got a "Player Error" message which he couldn't explain, and suggested taking it in.
It took forever to get help at Verizon, so I checked out the VCast music for the first time and downloaded a song. Sure enough, when I finally got helped, the up arrow ended up being a shortcut to My Music and now worked because there was a song in the library.
I checked the Shortcut menu but there's no option for Mobile Web. 😢
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By the way, the Shortcut menu for the Main has a News & Info option, but the menu for the Front does not have News & Info, nor Email or Games.
Is there something wrong with my phone now or can I upgrade the Shortcut menus?
Is there something wrong with my phone now or can I upgrade the Shortcut menus?
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