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LG enV VX-9900

 

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Battery Life Problems and Camera Problems

rangerofred

Jan 23, 2007, 9:48 AM
I bought the enV in December and not too long after getting it I had to get it replaced due to the fact that the battery was not holding a charge. I would charge it all night and the next day it would be dead after only a few hours, even if it wasn't being used that much. Right now I'm using the phone that it was replaced with and it's doing the same thing. I was just wondering if anyone else had this same problem.

Another thing, anyone else have problems with their cameras? Many times when I'm taking a picture, it will have colors bars at the bottom of the pictures and it will have color streaks on it as well.

Just wanted to know if anyone else was having either of these problems.
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Ashaneen

Jan 23, 2007, 2:01 PM
You leave it plugged in All Night!? 😲 With the display flashing "charge complete" for 6+ hours, and you wonder why you're having battery problems? 👀
I have no lines or discoloration on any of the crystal-clear pics I take with my 9900, if you made sure the lens is clean, then you may want to exchange the phone once again, color streaks are not normal. 😢
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sadman

Jan 23, 2007, 4:02 PM
I thought the newer batteries couldn't be damaged by over-charging.
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Ashaneen

Jan 23, 2007, 4:50 PM
Perhaps you should call or email LG and ask about the battery. 😲
LG Mobile Phones Customer Support & Warranty Services

For online help, Click here->
http://us.lge.com/support/mobilephone_repair.jsp »
Toll Free: 1 (800) 793-8896
Email: [email protected]
😁
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sadman

Jan 24, 2007, 12:18 PM
I contacted LG and below is what they sent back to my e-mail.

Subject: LG Customer Enquiry-[Peter Klein]Date: Thu, 25 Jan 2007 00:24:47 +0900 (KST)From: [email protected] to Customer Enquiry------------Dear Customer,

Thank you for inquiring of LG Electronics. Your e-mail has been received.

No. The new lithium ion batteries used in our phones can not be overcharged (i.e. charging the battery each night will not ruin/damage the battery).

Please feel free to contact us with any additional questions or concerns. Thank you again for contacting LG Electronics.

Tyria
E-mail Administrator
Customer Interactive Center
LGEAI
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pepsijunky

Jan 24, 2007, 2:08 PM
Yeah, I charge mine all night, it doesn't hurt anything. Old habits die hard for those of you who think the batteries aren't more advanced then they were 5-10 years ago.
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Ashaneen

Jan 24, 2007, 6:24 PM
sadman said:
I contacted LG and below is what they sent back to my e-mail.

Subject: LG Customer Enquiry-[Peter Klein]Date: Thu, 25 Jan 2007 00:24:47 +0900 (KST)From: [email protected] to Customer Enquiry------------Dear Customer,

Thank you for inquiring of LG Electronics. Your e-mail has been received.

No. The new lithium ion batteries used in our phones can not be overcharged (i.e. charging the battery each night will not ruin/damage the battery).

Please feel free to contact us with any additional questions or concerns. Thank you again for contacting LG Electronics.

Tyria
E-mail Administrator
Customer Interactive Center
LGEAI

Excellent! Really good to get some...
(continues)
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