It is just me or.....
FEELS LIKE IN BUSINESS ACCOUNT SERVICES- (RETENTION) WE PRETTY MUCH DO EVERYTHING. AND OF COURSE CUSTOMER SERVICE. BIGGEST COMPLAINT PRETTY MUCH ALWAYS FOR CANCELLATION IS POOR CUSTOMER SERVICE. THEY SHOULD CONSIDER JUST HAVING US DO BOTH. WE SURE AS H*** DO A BETTER JOB....
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ivy-sprint-princess said:
BIGGEST COMPLAINT PRETTY MUCH ALWAYS FOR CANCELLATION IS POOR CUSTOMER SERVICE.
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Shocker! 🤣 And why are you shouting?
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I'm pretty sure that the number one complaint in any cancellations dept is customer service. Seems logical.
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i love it, you have to have alot of patience and just do what customer service has a hard time doing and you'll do great..
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Yea, im in retentions in Temple and i deal with iden and cdma. is there a bilingual dept. there? or just English?
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Your job is easy, though. Write blank checks.
No, I kid. But seriously, do you have a direct line? Most retention agents tell me to go to hell when they see my Teletech account. I'm too broke for a Diamond, though!
No, I kid. But seriously, do you have a direct line? Most retention agents tell me to go to hell when they see my Teletech account. I'm too broke for a Diamond, though!
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