OK I hope that at least someone from the Cingular Sales Support Department reads this..... I'd just like to know, do you guys specialize in:
(a) helping people
(b) hanging up on people
(c) being total jerks
(d) or both b&c
I pick (d). I am an At&t customer care and yesterday I had a cust on the phone with a problem with her upgrade purchase.. now she was a Cingular cust and keep in mind I cannot even bring up their accounts. She was already upset because customer care hung up on her and transfered her to stupid places, so she told me that if I transfered her or hung up she was calling back to talk to a sup. Told her I would continue to help her....so I call Cingular cust care, they tell me to call Sales Support....ok... The hold time ...
(continues)