Motorola E815 / E816 Hollywood
Phone tools problem
i am having a lot of trouble getting my e815 synced up with my pc...i have MPT to its most current version, downloaded the correect drivers and stil nothing...i load up the default profile and it finds my phone and it than asks me to select device, so i select motorola modem than hit next and then i click next to find driver and it says modem is in use...so i hit next and it nrings up a menu for cdma, tdma and gsm...i click cdma and nothing is there...what am i doing wrong?
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Call Verizon Mobile Web Office 866-788-9387. I have been informed Mobile Phone Tools can only be used for the phone contacts. Because of Vcast and EVDO, the phone cannot be used as a modem. It is written in the contract...damn!
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rsd317 said:
i am having a lot of trouble getting my e815 synced up with my pc...i have MPT to its most current version, downloaded the correect drivers and stil nothing...i load up the default profile and it finds my phone and it than asks me to select device, so i select motorola modem than hit next and then i click next to find driver and it says modem is in use...so i hit next and it nrings up a menu for cdma, tdma and gsm...i click cdma and nothing is there...what am i doing wrong?
First, what do you mean by "synced up with my pc? It does not sync to the pc, it syncs your contact and calendar.
Sounds like you may not have installed the driver properly. Have you checked the Device Manager to see i...
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jimspobox said:First, what do you mean by "synced up with my pc? It does not sync to the pc, it syncs your contact and calendar.
Sounds like you may not have installed the driver properly. Have you checked the Device Manager to see if there is a problem?
Install the USB driver as I listed in an earlier post and follow the instructions, it should work fine for syncing contacts and calendar. Once installed, you can also use it for a wireless internet connection for you laptop when you are away from a phone line or cable.
OK...i got the drivers from hofo and it included the the SEEM editor (i believe so) and when i go to install through xp, it installs a motorola modem (is that correct?) i then went i...
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I think you may have a bad install. If the driver is correct, it should not ask you for anything, it just installs and sets up the phone, assuming it is connected. The program doesn't care if it is cdma or gsm.
Are you sure you are using the right software, Motorola Mobile Phone Tools, v. 3.25b?
I would:
1. disconnect the phone.
2. delete the driver from device manager.
3. uninstall the program
3. delete any directories that were set up on your drive
4. re-boot
5. download and use only the USB driver I provided in the link on my instruction post. (Some drivers out there I have found do strange things, I know this one works!)
6. plug in your phone and follow the instrucitons I posted earlier on how to install the driver. It sh...
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Are you sure you are using the right software, Motorola Mobile Phone Tools, v. 3.25b?
I would:
1. disconnect the phone.
2. delete the driver from device manager.
3. uninstall the program
3. delete any directories that were set up on your drive
4. re-boot
5. download and use only the USB driver I provided in the link on my instruction post. (Some drivers out there I have found do strange things, I know this one works!)
6. plug in your phone and follow the instrucitons I posted earlier on how to install the driver. It sh...
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download and use only the USB driver I provided in the link on my instruction post. (Some drivers out there I have found do strange things, I know this one works!)
where is this driver u are tlaking about?
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Sorry, I thought you would have done a search in the forum for "USB Driver". It is the first posting listed at the top, but here is the link:
https://www.phonescoop.com/phones/p_forum.php?fm=m&f ... »
https://www.phonescoop.com/phones/p_forum.php?fm=m&f ... »
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jimspobox said:
Sorry, I thought you would have done a search in the forum for "USB Driver". It is the first posting listed at the top, but here is the link:
https://www.phonescoop.com/phones/p_forum.php?fm=m&f ... »
thanks for the link and yes i did do a search but to no avail...i uninstalled everything and the drivers i used are exactly the same as the ones that u gave me....the 815 comes up as a modem is that correct?
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yes, it should be a Motorola USB Modem, now just update your program and set up the phone.
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The e815 will ONLY work with the latest version of MPT 3.25b. After updateing, check it to see it is now the correct version.
I would also recommend a re-boot after updating just to be safe!
I would also recommend a re-boot after updating just to be safe!
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