Customer Service and Customers
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Cingular contract? Unsatisfied customer...
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Cingular expelled from BBB in Upstate NY!
Only confirms how bad their service is.
In Chicago, Cingular ranks dead last in both customer service, and call service per JD Powers survey. Verizon and US Cell tie for first. Cingular also has the highest complaint rate with the FCC. Nationally, US Cell has the lowest complaint rate, followed by Verizon. Verizons complaint rate is double that of US Cell (because both get relatively few complaints filed with the FCC). Cingular's complaint rate is many times higher than Verizon's.
I guess they really have raised the bar -- on bad service.
6102 District Manager comment?
How long before I can re-sign?
I want to sign up with Cingular mid-October to test their service around my area (in my house). I will return the phone and the number whether I like the service or not, since my current phone number is under (VZW) contract until January '05...
The question is, if I like the service, how long do I have to wait until I can sign up with Cingular again??? I heard some say 60 days, others say 90, which is true?
When should an Early Terminaton Fee be waived?
Anyone know the features of the next batch of i-tunes phones.
Random Question
Thanksπ
Nokia 6682 now available!!
When is Cingular going to offer songs as ringtones like Tmo and VZW?
Thanks
JW
Nokia 6102 and 6682
I received in the dummy units today for these two handsets.
Take A Look!!!!!!!!
http://www.cingular.com/media/media_phones »
Is there a benefit from buying from 'Orange' vs. 'Blue'?
is my area orange or blue? or both?
I don't have any great need to know, I'm just curious.
Customer Service Sucks, Help Please!!! :(
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Cingular Vs Verizon
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Corp Discount & Phone Choice Question
I'm a new to Cingular customer and would buy the phone through my corp, can I get a discount on one phone only? Thanks in advance for your help.