T-Mobile Ranks Highest in Wireless Customer Care Performance for a Fifth Consecutive Time

WESTLAKE VILLAGE, Calif: 25 January 2007 — Customer service issues that are handled by a computer automated response system (ARS) on the telephone generate significantly lower customer care ratings when compared with issues handled by a live representative, according to the J.D. Power and Associates 2007 Wireless Customer Care Performance StudySM—Volume 1 released today.

For a fifth consecutive reporting period, T-Mobile ranks highest among the five largest wireless service providers by creating a positive experience among customers who contact the carrier for service or assistance. With an index score of 107 points, T-Mobile performs well across ...
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Will treo ever come to t-mobile?

These types of post come up all of the time and mine is a little different so bare with me...

I got and MDA...it is the **** and i will leave it at that... But over the past year i have had to have it replaced at 2 times (poor reception freezing, Stuff that i probably could have dealt with, but ****, the phone was expensive) Now T-mobile does something interesting when you get to the 3rd replacement.... they automatically upgrade you. So now I have a real problem, My headphone jack has a short in it so i cannot listen to the stereo headphones... So, when i called the rep this last time they told me that they would probably upgrade me to the dash or the sk3... I know what a windows phone can do so I am sold on the dash....But their is one ...
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Could you post all the phones you know of that are or could be coming to t-mobile in this thread ? please ?

I've been shopping (boy have I been shopping!) and I have found the cheapest way to get mobile Internet and E-mail is to get a prepaid Tmo to go with a Sidekick. While i'd hate to be seen carrying a device Paris Hilton has *shudders* I think Its best.

How's the SK for web browsing? As this is the primary use of the SK, i would like to know how it compares to a PDA? Same? Not as good but still acceptable?

I am looking at both the SK1 color and SK2 from ebay. How are those? I am not using it as a phone, just as a data device.

2 last little questions:



1. One the Sk1 Color, what is the big blank white button? a D-key??

2. Just curious, I'd probably never actually call anyone on my SK, but.. how do you dial on one? I mean if t...
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Wow, this is a quiet place. In other wireless forums T-Mobile people are really upset that cingular (again) gets an exclusive on the new Apple iPhone with some saying that they're going to go to cingular because of this whiz-bang phone.

hey all Im currently with tmobile and was wondering if anyone knows when or if they will unroll any highspeed data any time soon?

I was also wondering if anyone knows how to accelerate the data from the current EDGE on the tmobile MDA so i can stream my slingbox. thanks! 🙂

Okay... it's been at least a month since someone has asked and it's the third week of the new year. So, where's the T-Mobile 3G? My contract has been up and I've been thinking of switching but I've been happy with TMo and would hate to leave only to have 3G surface a month later.

OK I have a Verizon post paid phone and I am almost sure I will get a PDA or data device of some sort. However, Verizon charges way too much for data, but I'm happy with Verizon as a voice service so I don't want to switch carriers. My question is:

If I buy a T-mobile To go phone (like a 6030) and a BlackBerry or PDA like an MDA on Ebay, could I put the SIM from the 6030 in the BB/PDA and use data? What would be the charges (standard per-kb deducted from account balance, minutes.... or free.. 😲 🤨 )

anyone know/has tried this?

Hello. I bought a SE K750i over a year ago and then last month the phone just did not power up. The battery is still ok. This is the first time that this had happened. I went to cell phone repair shop to have them look at it. They came back to me and said, "there is something wrong with the software and there's is nothing we can do." Has anyone had problems with this "great phone?" Was I suppose to update the software on this phone? Any suggerstions? 😲 My service is with T-Mo.

Hello,

Blackberry Pearl for sales (blk) $300

Include: Kingston 1 gig Micro SD card.

OEM Blackberry dual buds stereo headphone.

T-mobile unlock code (if desire)

Will shipped for free!!

Brand New!!

If interest please email me at [email protected]

Thanks

Does anyone know what the OTA was that came out today (jan 1😎?

I cant believe that no one is bitching about the IPhone maybe its because it will be sold unlocked next yr anyway but still. It shows alot of mature people use tmobile and dont bitch and whine about it being will Cingular only (until 2008 it will be sold unlocked). Verizon guys are having fits about Cingular getting phone. 🤣

Hey guys, I am a Verizon dealer and ran accross a lot of 18 brand new, never activated or out of the original box, Ericsson T28z phones, does anybody have any use for them? Can they still be activated? Any advice would be appreciated, thanks.

Anybody know if T is getting the Sony Ericson Z310? If so, when?

SE

I recently bought an unlocked Motorola V635 off ebay. Now I know that this allows me to use any gsm network, however being a t-mobile customer, will this mean I will get slapped with roaming charges? Also, how does my phone detemine what network to go on.

I'm thinking of getting the T619, anyone out there have it or had it? It's free with activation at the moment....

The RAZR thing is way out of control.

I hear we gettin the nokia in feb and the krzr in march. I wanna know if we gettin the
2 megapixel version. All the CDMA ones have a 1.3 megapixel camera.

Byrd

IS THE NOKIA N SERIES COMING TO T MOBILE
IF ANYONE HAS ANY INFORMATION POST