Verizon Wireless Continues To Lead The Industry In Customer Loyalty
Nation’s Most Reliable Wireless Network Operator Posts Record-Breaking Churn
Rate for Sixth Consecutive Quarter
05/18/2006
BEDMINSTER, NJ -- Verizon Wireless, owner of the nation's most reliable wireless
network, has for the sixth consecutive quarter posted the lowest customer
turnover rate in the wireless industry. In the first quarter of 2006, Verizon
Wireless posted a churn rate - the percentage of customers who leave their
carrier quarterly - of 1.18%, an industry record.
According to the most recent earnings announcements issued by the nation’s
largest wireless carriers, churn rates were as follows:
Carrier Q1 2006 Churn Rate
Verizon Wireless ...
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Latest ACSI Results Reinforce Verizon Wireless' Position As Wireless Leader
Latest ACSI Results Reinforce Verizon Wireless' Position As Wireless Leader In
Customer Loyalty
Company Atop Index For the Third Consecutive Year; Results Follow Another
Industry-Record Quarter
05/16/2006
BEDMINSTER, NJ -- For the third straight year, Verizon Wireless has come out on
top in the American Customer Satisfaction Index (ACSI) survey, the company
announced today.
Verizon Wireless scored significantly above the industry average in the
independent survey and no other carrier scored higher.
“We are pleased to once again score well above the industry average in this
latest survey of customer satisfaction,” said Lowell McAdam, executive vice
presi...
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Quotes...
Posted at 9:24PM on May 17th 2006 by Frankenstein Black:
"Verizon.... always a DAY LATE (getting models after they have been out on gsm/umts), and a DOLLAR SHORT (gimping phones is the rule and not the exception). No sim cards, still on esn based cdma, getting low ranks on network retain-ability when conducted independently, bla, bla, bla... If you’re an “engadget tech geek” how are you still using Verizon?"
Posted at 5:33PM on May 17th 2006 by Andrew Rahimi:
"Crippled or not - this phone is still gonna have Verizon's horrific UI just like the RAZR. I have the Moto e815 (one of the last phones before the new UI became standard) and I've used the Verizon UI an...
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Verizon Wireless Ranks Highest In Business Wireless Customer Satisfaction Index
Company Recognized for Outstanding Call Quality, Reliability and Brand Image
05/17/2006
BEDMINSTER, NJ -- Verizon Wireless, the nation’s premier wireless service
provider, announced today that the company has ranked highest in the second
annual J.D. Power and Associates 2006 Business Wireless Satisfaction Study(SM).
The study surveyed 2,725 businesses regarding overall customer satisfaction.
Verizon Wireless ranked higher than other wireless carriers in call quality,
performance and reliability and brand image.
The J.D. Power and Associates 2006 Business Wireless Satisfaction Study employs
a customer satisfaction index based on eight criteria th...
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8300 Bluetooth Object Push!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!YES
he VX8300 is compatible with devices that support the Bluetooth® profiles: Headset, Hands-free, Serial Port, Dial up Networking and Object Push.
You may create and store 20 pairings within the VX8300 and connect to one device at a time.
The approximate communication range for Bluetooth® wireless technology is up to 30 feet (10 meters).
go to advanced services in ineractive manual and it is there!!! Can it be So!!!
Thank You FAUguy for finding this.
Moto E815 DOES NOT SUPPORT PC SYNC
LG VX-8300
i730 Discontinued?
International Phones
is there a 700w recall that i don' t know about?
has anyone else had this problem with their treo 700? my phone is in pretty good shape - no recent drops or anything of the sort.
any help would be greatly appreciated...
Bahamas - Verizon
new non-pda keyboard phones for verizon???
Have Dilemma NEeD HELP!
quick question!!!
Sanyo Phones?
Armysf a question for you
Verizon DENIES releasing phone records
2 minutes ago
NEW YORK - Verizon Communications Inc. on Tuesday joined fellow phone company BellSouth Corp. in denying key points of a USA Today story that said the companies had provided records of millions of phone calls to the government.
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Verizon has not provided customer call data to the National Security Agency, nor had it been asked to do so, the company said in an e-mailed statement. The statement came a day after BellSouth Corp. made a similar denial.
"One of the most glaring and repeated falsehoods in the media reporting is the assertion that, in the aftermath of the 9/11 attacks, Verizon was app...
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Verizon / Planned Obsolescence
They sold me a phone 2 1/2 years ago. The battery is shot, so I go to the Verizon store to buy a new one.
Verizon doesn't carry my phone anymore more so... no battery. The phone says Verizon on it, I bought it from Verizon, I pay Verizon for service on that phone they sold me, and now I get to pay for wireless service and Verizon won't provide the accessory for me to have a working phone.
I have 4 options
1. the $127 option, buy a new phone, cheapest phone $127
2. the $350 option, buy out the plan at $175/per line
3. $2400 option, sign a new contract for 2 years and get a free phone.
4. $0 option, limp along using phone only when plugged in for 2 hours, until contract expires.
They are using a str...
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Why does the RAZR suck so freaking bad?