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changsaw

Mar 17, 2004, 12:56 PM

...Such thing as a good standing customer credit?

Does Cingular give good standing customer credits?
15 replies
rytr23

Apr 13, 2007, 9:07 PM

Smartphone data plan applicable on all HTC devices?

Just got off the phone with a gal at B2B CS and she told me that all HTC/Cingular branded devices can use the smartphone plan and dont require the pda connect.. i his true?

Also.. are there any plans other than the BB plan that "allows" tethering?
6 replies
euroboy002

Apr 13, 2007, 12:44 PM

Still in 30 day return period. BJ V.S. Perl

I currently have the black jack. And it's a pretty good phone. I just need to know if the perl is better. I bought the v3xx about 4 weeks ago, but added someone to my account, and gave it to them, and got their discount...

Quirks That Annoy Me On WinMo5/BJ

-Icon "Desktop" not customizable. Can you move them around and but what you want where you want?

-Task Manager to end applications. On Perl Too?
-Rings Loud. But Not Loud Enough. Loud???
-Cannot see full wallpaper. Enough Said.
-A little wide. Thin is ok. This is ok on perl.
-Qwerty Tooooooo Small.

Please let me know if any of these are better on the perl.
5 replies
Platypus

Apr 13, 2007, 12:08 PM

Unlimited text

So yes or no will cingular offer Unlimited text like verizon, what is the word so I can port to cinguarl. Thanks
18 replies
juntjoo

Apr 10, 2007, 10:44 PM

Is there another way with Cingular to change phones...

... on your plan without calling in? Might you be able to do it over the internet? I just got a new PDA phone and want to keep my medianet plan. Please no brainwashed reps tell me how I should get the $40 unlimited. Cingular offers a service that works on my phone for less so there is nothing wrong for using this service. There is something wrong though with pushing customers to give you more money for the same service offered for half the price to customers who's phones happen to have less keys. It's insulting that they're pushing us for more money without offering more service.
79 replies
nic_grenada

Apr 11, 2007, 9:55 AM

Buzz Buzz

I've noticed that when I call my friends with Cingular I hear a "buzzing" sound on their phone. I was told by another friend of mine last night, that they hear the same thing when they call me. I tried using a "wired" headset and a "bluetooth one", and they heard it both times. What could be causing this and has anyone else noiiced?
13 replies
Q_Q_Q

Apr 13, 2007, 6:44 PM

Cingular reps...

were having a debate in my call center about the timeframe for insurance, is there still a 15 day wait on making a claim on your phone from the date the insurance is added??
5 replies
jackieramossteel

Apr 11, 2007, 5:41 PM

Let's Just Do This

Okay, I know that customer's overall should not try to work the system. We all know this, but have you never tried to? You know that we all have at one time or another. Let's just ignore the posts that ask us how to and if you can. The customers have to learn to take responsibility for what they do to themselves as well. If a customer knowingly tried to commit "fraud" on their account but knowingly having a plan that they know they should not have they will "be reprimanded for it". In the mean time "Judge not, est ye be judged." We are all consumers for some company who has practices that we don't agree with, but "grass is not always greener on the other side" so we stay put and just need to vent and sometimes figure out a way around ...
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11 replies
retrolike

Apr 13, 2007, 3:22 PM

Cingular display will changeon phones to at&tby the end of April.

Branded Handsets — Available in stores on April 16, the Nokia 6102i will be our first AT&T-branded GoPhone handset. The first post-paid AT&T-branded handsets, scheduled for in-store delivery in April, include the Samsung C417 (all colors), Motorola V3xx (Platinum), LG CG 225 and LG CU500v. As supplies are deleted, existing handsets will be branded as AT&T. New handsets will be branded as AT&T.

Handset Alpha Tags/Network ID — Effective Sunday, April 15, alpha tags (the company name appearing on handset screens) for new subscribers and existing customers upgrading their handsets will display AT&T instead of Cingular. Existing customers' handsets will begin displaying AT&T in late April. While the majority of customers' handsets will be chan...
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1 reply
adidar83

Apr 12, 2007, 7:42 PM

Unlocking the Iphone

Since there was legislation passed that all phones can be unlocked, will the iphone get away with keeping it with Att and not letting me take it to t-mobile?
5 replies
ReDave

Apr 13, 2007, 11:06 AM

3 phone familytalk limit

is there any chance i could add a line to the 550 Minutes family talk plan 4 phones total?
I have over 1500 roll over mins after only 6 months or so, and i'd like to get a phone for my parents, but want to keep it to the 9.99 add.
Is this asking too much?
thanks
6 replies
deltasigmatheta

Apr 13, 2007, 1:04 PM

Nokia - 2 weeks into 30 day trial

I have the Nokia E62 and I like it because:

* I like to text and
* I like being able to type my to do list.
* enjoying the qwerty immensely

I dont really like the fact that :

*it is openfaced - back to dialing in my purse forgetting to lock keys.
*or the joystick ( E61i replaces this)

I am also interested in the 6126 but I cannot find one to physically hold and get the feel of.

* I love the fact that it is a flip and I dont have to worry about the keys.

Any input on which one to have?
2 replies
Iselltheshitoutofphones

Apr 1, 2007, 9:59 PM

Insurance update

Starting tommorrow the following handsets are eligible for Asurion insurance with Cingular:

Moto KRZR
Samsung Sync
Nokia E62
Moto V3i

This is good news. Be sure to call your customers who purchased these handsets with in the past 30 days.

Will
10 replies
sweenytodd

Apr 13, 2007, 11:33 AM

NEW TEXT PLANS

just got traning today and there increaseing the text plans the 3000 is going to 6000 the 1000 is going to 1500
1 reply
regine44

Apr 13, 2007, 11:26 AM

A good CS REP store!

Customer calls in to Cingular with a complain because he has 600 dollar phone bill. The customer rep explains that he has used all his rollover minutes from the last few months and that why he has such a high bill. The rep explains that if he agrees to increase the monthly plan to 60 dollars more he will credit the 400 dollars off his account. Customer agrees everyone goes home a winner!
crazyeaglefan236

Apr 12, 2007, 9:24 PM

Add for Cingular sales agent "floater"

This is listed for the Gainesville, Fl area. The ads says "Floater". What is that? Also, what kind of money can be made in Cingular sales? I currently manage an indirect agent store and make 60k. Think money would be similar? How are they with scheduling?

Thanks in advance...
4 replies
johnlo

Apr 13, 2007, 7:27 AM

GPRS Symbol on the V3....

normally my wife pay per Text use. but recently she has find herself using a little more so I decided to upgrade the feature and now paying $5 for 200 text a month. (All this was done on the Cingular site - dont like talking to customer service) Last night when I was charging her phone, I noticed one of the little symbol is missing. I believe its the GPRS (located on the upper left). I text her phone last night.. and even replied back w/o any problem. my question is, does it matter if the symbol is missing? she doesnt use the MediaNet... and even if she does, i think she only went in there once or twice. I know that symbol is normally there, i just dont know if it gone after i upgraded the text thing. I do know that eve...
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2 replies
sweenytodd

Apr 12, 2007, 2:53 PM

Alpha tags

this is the latest news i have heard it is gonna start on april 15th

Alpha Tags for new activations and equipment upgrades will display “AT&T.”

Existing customer alpha tags will be re-branded in phases between June and Dec 2007

New devices will begin to be branded with an AT&T logo as they launch
2 replies
Icyhot

Apr 11, 2007, 9:45 AM

SE S710a

I'm looking for one if someone has one they dont use anymore and wouldnt mind getting rid of me. PM me please.
1 reply
chainsaw

Apr 10, 2007, 10:49 AM

Good news and Bad news

Why does it always seem like we take 5 steps forward and 2 steps back.

http://www.engadgetmobile.com/2007/04/10/atandts-new ... »
12 replies

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