Anyone have any idea how good the CS is in either of the Flint, Michigan Stores? I'd like to have some idea of the response I may get before I drive the 45 miles...gas is too expensive just to get 'blown-off'..

If I buy a 3g phone and have to wait awhile for the service to roll out in the closest city to me (Los Angelas). Does the phone use regular gsm as a defaul for picking up networks. What im basically asking is can I use a 3G phone as a regular gsm phone.

1 year contract up in Nov. on my 4th Motorola. 1st three were V400 with endless problems and finally I was given a new V551.
Now phone doesn't connect,drops calls and freezes.
Is this normal? Do I get another Motorola because I am fed up and need a reliable phone.
At this point thinking of switching carriers to Sprint/Nextel..
Any advice?

Anyone know what will be the newest phones released for cingular, within the next 2 months?

I have an ENS nokia 6230 with 5.34 OS - I am going to have Nokia repair it (upgrade the OS)
The latest ver. is 5.5 (super-ceded by 5.4)
Nokia told me this upgrade fixes all the problems with the errors - Can any one verify this?
This repair is my only option since Cingular dumped the phone and on its Customers.

I have experienced the lock up issue - scrolling issue - and bad reception/static/dropped calls.
I really want the call issues resolved.

BTW - after I turned on Automatic Keygaurd (activate in 1:00 minute) I had never had the lockup or scrolling issue again - but I can not live with the static and reception any longer.

Any input would be appreciated.

thanks Kevin

Does anyone know if there are new flip phones coming in the near future? The Sony Ericsson z520 is listed here on phonescoop as becoming available in October.

Any more info on when to expect that particular model this month?

i haven't heard this fact mentioned anywhere.

UMTS allows for simultaneous Voice and Data transmission, whereas EV-DO is "Data Only" (hence the "DO", so if i assume correctly, if someone is using their EV-DO device for internet applications, they wouldn't be able to recieve a voice call. Just another thing to think about... 😉

What does everyone think of the new PTT from cingular? Let me know!

I have a Treo650 with VZW. I can take photos and videos. I can email the photos from the phone but I have to use MMS which VZW charges me to use. Oh, I forgot to mention that I pay VZW $45.00 a month for unlimited data plan so I can use the phone to access the web and process email. Now you would think the $45.00 was enough for VZW but as I mentioned in order to send photos I have to use MMS and pay additional fees. MMS and SMS do not support video so I have no option for sending my videos from my Treo650. According to Palm’s customer service, VZW has locked out my option to attach files to my emails. I could send photos and videos to whomever I wish if I could attach the files to emails but VZW has locked that feature. Palm says the...
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Okay, so our store was short staffed for a while & our manager started working us with amazing overtime that was no fun. Now we are fully staffed & are working even longer hours than before. I know corporate came out & said no more overtime other than an hour a week, but we're working 50 hours a week here. By the end of the day, we've had a ton of rude and mean customers and don't want to look at another person who comes in looking mean. There should be something we can do to adjust our hours because 10-12 hour days are no good for us or for our customer service skills. Anybody got any ideas?

I need informed reps for this.

My boyfriend has an ATT plan in his name (on the TDMA network, if it at all matters). He is going to be porting his number to my carrier and going under my plan. Therefore, the name on the account for ATT needs to be in my name, and not his.

I've been hearing problems about reps being able to do certain things in the store because #1, it's on ATT, and #2, it's on the TDMA network.

I have questions, that I need answered.

#1: Will it extend the contract?
#2: Can it be done in the store?
#3: Is it automatic (instead of waiting until next bill cycle)?

Is there anything else that I should know about?

And I am located in Eastern Pennsylvania (if that makes a difference).

Thank you for your...
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So where are the answer tones cingular people!!!!!!! 👿 👿 👿

I just had a guy come up looking at my phones, saw he had an old kyocera. Here is what followed:

Me: You have Verizon?
Him: Yeah I just resigned a contract.
Me: Oh really, how long ago?
Him: About 3 months ago
Me: And they gave you that phone?
Him: Oh no I had this phone from before.
Me: They didn't give you a new phone?
Him: No I liked this one.
Me: Why did you resign then?
Him: Oh I've been a customer with them for nine years, figured I'd go on for another 2 years.
Me: Ok...

Some people just don't get it.

Is there any moto coming out, this holiday season with an external color screen? Dont necessarily want razr, so I'm hoping this is the case, otherwise may have to get z520. Also, anybody have a v635 successfully working on Cingular orange service?

im looking to purchase a new cingular phone and i can't decide between the rokr or the razr... any input would be greatly appreciated!!!

Does anyone have any knowledge of how Cingular is going to set up the PTT plans? Is it just going to be an add-on or part of a whole new plan? What about those of us who are already on a regular talk plan? And what about the phone itself. Is it discounted only if you take a new plan or priced differently depending on if your new or upgrading? I know it's a lot of questions, but as usual, Cingular is mum on the subject. Probably why there's going to be delays. It's hard for a company with highly paid executive minds who know something is coming out months in advance to do planning and complete their plans on-time.

I am thinking of switching from verizon to cingular and i was wondering what the service is like in NYC ... any help would be greatly appreciated!!! thanks so much!

I am a great Cingular customer service rep and I will be laid off. I am a CWA member that makes to much money. I make more than some mangers in other call centers. The center I work in has the highest payroll and takes the least amount of calls. We are a senior call center so we have the most experience. The bottom line is I make to much money according to Cingular. I will only have a job till around December maybe.

Does anyone know why the samsung p207 has been discontinued after such a short period of time? I was going to recommend this phone to a good friend of mine, but i dont want her to get stuck with another v600...like I got stuck with.

If i never pay my bill, what will eventually happen to my service? Will it be cancelled all together? What happens to my 2 yr contract??