It's quiet in here. I don't see any posts dated today yet. Is everyone off celebrating 4/20? Hmm maybe that's what I'll do today too.

😲 anybody know of ANYONE with a CUP override? our customer dropped his tdma in water at a fishing tournament, and closest orange store is 40 miles away and out of his(AREA), in Cup we could send fone anywhere but p.o box, DO CUP overrides still exist?

tell me what you think about the calls coming in today 😎 😎

Well its official, the company is pissed off at Blue customers-We got hauled into a meeting( former blue reps) and customers on legacy plans have been doing stuff and blue reps having been helping them but no more.

What I am reffering to is if customers call in to change their plans, since all promotions are "expired" you are to tell the customers if they change they will lose them, and then note it on the account they were advised.Apparrently if they do it right away you have to remove the promotions manually, if the customers calls in about it, and then if it was done within 30 days they can revert back.

Thats why they want rate plans to be future dated as the NWRS team takes them off when you future date request.

The next thing ...
(continues)

who's having a good day? I AM!!! WHEEEEE 😉

anyone know where to get free ringtones on the net

...who are getting "My Network" on their phone display now instead of "AT&T Wireless"??? Just curious if I'm the only one, and if it has anything to do with the move to Alltel in my area... 😕

😳 I'm supposed to be moved to tech with comcast internet. I'm not an internet wizard or anything. Is tech for the advanced knowledged? Someone advised me to quit. I don't know.

anyone wanna chat?????? 🙂

😢 kinda lonley, i have a way earlier start time than everyone else on my team and i'm sitting here all alone with only a blue wall to look at

Any Canadians (or anybody) who would like to help bash FOX NEWS please go to Cingular forum

Not looking forward into comming into work today. They announced that they are going to start filtering KABC (corp liable, long standing orange, etc) calls into BEUC, and still keep us down to our goal of a 600 second AHT by May...

Anyone in Bothell?

🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

i'm happy thast this is my last sunday to work past midnight as of next week i will be starting ealier

Well, it's turning out to be yet another excruciatingly long day. Anyone else feel like the sand in the hour glass is wet and clumped together?

I just had a rep calling me for an IMEI check, and after we were done, the rep kept trying to thank me for calling her! hehe 🤣

👿 I'm tired of the people that call in already in a bad mood. I am the absolute nicest rep and they still feel as if people owe them something or inconvienced for having to call. I wish other people could see how much we take for granted here. I'm tired of arrogant, short tempered people that try to bully you! 😡

🙂

RM reps are a$$holes too!!!!. especially when it comes to written off accounts. they don't want to help. all they want to do is refer the customer to the outside collection agency 🙄 the least they could do is try to help!!!!. and then they call us if a customer has a dispute on their bill, I know that we handle billing disputes, but RM won't even try to discuss it, just transfer to customer care. what is the use of them....they remind me of a collection agency , just worried about taking payments. surprise surprise

Anyone out here wanna talk? 🙂

🤭 😛