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Shayby

May 28, 2005, 3:58 PM

Store reps

Can someone tell me if General Motors gets a discount with us, and if so how much it is?
26 replies
canddmeyer

May 28, 2005, 1:06 AM

Congratulations Cingular - Well almost

Hooray, I finally got my first correct billing since starting Cingular service 11-2004. The only problem is that I haven't received the bill, I had to go online to view it. It's due next week and it ain't here. And no, I did not opt out of receiving paper bills. One trouble finally fixed and another trouble has begun. Will it ever end?
4 replies
Shayby

May 28, 2005, 7:31 PM

After Hours?!?

Anyone else in an after hours queue right now?

We went into it about half an hour ago and we are busier now then we have been ALL day...its insane.
15 replies
tkdjrod1323

May 28, 2005, 4:44 PM

june 1rst..any new phones????

well june is almost here, should we expect any new phones?? if not...when?? thank you 😁
9 replies
miked5551

May 28, 2005, 2:23 PM

Need a new phone or Treo...you input wanted

I currently have a V400 with Cingular and a Blackberry with T-Mobile. Not happy with my reception on the v400, so had considered a new phone. My thought was to maybe ditch both the phone and blackberry and got with the Treoa 650. Any suggestions on thsi thought? How does the email features of the Treo 650 compare to tbe Blackberry? Any drawbacks if I switch?

If i dont get rid of my Blackberry, what suggestions do you have for a new phone to replace my v400? I need better reception (my reception sux at my house/home office) and while travelling for business as I use mine as my main business line. I would like Bluetooth, poly ring tone capable, easy to use, good volume (both ringer and speaker), web acceess is fine.

Any suggest...
(continues)
10 replies
Shayby

May 28, 2005, 1:33 PM

Shoot Me!!!

Ugh this customer is driving me crazy!!!!!!!
28 replies
kioskking

May 28, 2005, 4:28 PM

compass

what in the world is going on with compass!!!!!! gggggggggrrrrrrrrrrrr
1 reply
Shayby

May 28, 2005, 1:27 PM

Amber Alerts

Im going to assume that most people know what this is...

Just in case an Amber Alert is an Alert sent out throught the state/country when a child is kidnapped.

To sign up for text messages when an Amber Alert is in effect go to:
http://www.wirelessamberalerts.org »

You don't get charged for these text messages. This is a really good way that someone out there may just save a child.
20 replies
simplymarcus

May 27, 2005, 1:38 PM

DO YOUR JOB PLEASE!!!!

I work for Cingular customer service and I am sick of other reps work avoiding work. not troubleshooting not helping the customer just quit please just quit please. You make my calls so much longer becuase I have to listen to customers bitch about how much the last rep sucked. I am not saying being a CSR for Cingular is the best job in the world. Just fake it for eight hours that's all I ask. Or just quit please just quit.
80 replies
santasbluehelper

May 25, 2005, 10:02 PM

CSR rep not trained, eh?

I just finnished speaking with a woman in the Salem OR region. She lives a few miles out-side of Salem and had just migged a couple of days ago. Apparently she could not mig her number in that area, so the Dealer being helpful phantom churned the customer. The customer goes home and then...duh-duh, her GSM phone does not work. Any guesses as to why?

Well after checking MTi I discovered that there is no GSM service in her area. 😲 None at all, not untill she gets into Salem, about 50 miles from her home. You see the dealer had to pahntom churn her becuase the sytem knew that she would not have service in her area and thus would allow the mig to work. Instead of doing the right thing our dealer friend decided instead to sell her a f...
(continues)
2 replies
HeroPsychoDreamer

May 27, 2005, 1:11 PM

Sales Rep. Question

Whats the typical starting pay for a sales rep.? Thanks in advance!
6 replies
simplymarcus

May 27, 2005, 2:56 PM

network integration - false advertising

Network integration continues to move very quickly well somewhat quickly. In areas where both AT&T wireless and Cingular were both available AT&T is still just a prefered roaming partner. Which means most phones inspite of the 64k sims and ENS are still looking for cingular first. Network integraton will not be complete till the end of 2006.
9 replies
rzande1

May 27, 2005, 9:09 PM

An old Motorola Startech

Ok my dad has a motorola startech. He has been noticing that his service level has been decreasing. He is starting to drop calls and loose those bars. When he originally signed up for this service att had not even started to build its gsm network. So whats the story on this? Are they phasing out the network that his phone uses because i doubt he uses the gsm on it.
14 replies
muchdrama

May 27, 2005, 11:23 AM

1 or 2 Year Contract Option?

I was recently on Cingular's website, messing about with the "new line of service" process, and I noticed there's no immediate option to change from a 2 year contract to a 1 year contract. Unless, of course, I'm mad and completely missing it. When you first pick your phone, it's at the 2 year contract price. But upon selecting the handset, there's no option to override that 2 year option with a 1 year option. I thought this to be strange. Anybody got a comment?
10 replies
alex05

May 17, 2005, 3:37 PM

Sending Games via Bluetooth

Is this possible ? Also is it possible to find free games online and then bluetooth them over to the phone ?

IF it is, what sites are out there to make these downloads ?

Thanks !
6 replies
uNt0uChAbLe

May 26, 2005, 11:05 AM

Wireless Village?

i just got an unbranded black RAZR and it has Wireless Village on it for instant messenger. Does anyone know how to configure it for AOL Instant Messenger? Supposedly it can... 😳
6 replies
Rich Brome

May 27, 2005, 9:45 AM

Just-Discontinued Phones

The phones listed below have disappeared from Cingular's web site. Can anyone confirm that they've been discontinued?

  • Nokia N-Gage QD
  • Samsung C207
  • Samsung E317
  • Siemens C61
  • Sony Ericsson T237
  • Sony Ericsson T637

Thanks! 🙂
7 replies
Humpnutz

May 25, 2005, 9:45 PM

Noob Unlock / Lock question?

I just purchased an Unlocked GSM Moto Razr from TigerDirect.com without a service contract. I'm assuming I just need to stop in my local Cingular shop for a SIM card. My question is once they provide one to me is my phone now locked once I begin service or will it always be an unlocked phone.

Sorry but I'm having a hard time truly understanding the Unlock/Lock thing.
10 replies
Sandyon66

May 23, 2005, 8:58 AM

V551 and Razr V3 -- Which has better reception?

Am trying to decide between the V551 and the Razr V3 with reception being the most important factor as we are at the fringe of the nearest Cingular tower. Which one has better reception?
Thanks,
Sandy
12 replies
Iselltheshitoutofphones

May 27, 2005, 3:17 PM

Changes in Agent Queue

Has anyone else noticed that when you call in to do "X" to a customers account, the AQ rep tells me that they are no longer doing this service and you need to call CNA? Like CNA needs anything more on their plate. About 1 in every 10 times a call AQ, this happens.

Then I can call right back and the nezt AQ rep help me out. Insinct tells me that I have gotten a hold of a lazy rep. What gives?

Will
3 replies

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