Anyone have any idea how to set this up?!?

Is there anyway to download free games for a motorolla phone and then bluetooth them over ??

i love cingular. its my favorite cell phone company and i wouldnt trade it for anything in the world.

in the past i've had pre/post paid att and prepaid sprint, but i've had cingular since the original matrix came out, remember that matrix nokia slide phone? like the 7160 or something? i remember getting that from cingular. and i've been pleased ever since

cingular doesnt have the best rates (tmobile does by a long shot) but thats ok, cingular has more bars in most places...Cingular has the coolest looking website lol its very appealing and user-friendly.

they also get all the coolest phones. and in my opinion has a better selection than most. It gives out better media content than other carriers i think.

i have another account a...
(continues)

Does anybody know what Cingular's outgoing mail server is?

I used to use photo.mycingular.com but it hasn't been working consistantly. Sometimes it'll go through, sometimes not. Help? Anyone? Thanks in advance!

i tried searching and sifting thru the forum but ha no luck

can someone please post the new rate plans?

Which phone would be a good upgrade for Nokia 3120? Samsung E317 or LG1400? If none of these are good please tell me one that would be (Flip phone wise) a good choice. ☹️ My phone is dying a slow painful death so I want to use this opportunity to get a nice priced flip phone. 😲

today Cingular service was completely out in Chicago and the rest of the Illinois region for hours... thats right everybody HOURS!!!!!!!

Hows that for raising the bar? This should be a sign for everyone with this horrific service GET OUT NOW!!!!!!! I wish everyone here would try Verizon for just a week you would all leave Cingular guaranteed, if you didn't your next appointment would be to a psyhcologist...

Cingular has been getting more complaints per million than any other carrier in the country! Are there any more signs you people need to see or are you all just that brainwashed by old ma bell?? I'm not trying to flame here just trying to help everyone out offering the right path.. trying to help everyone see the light. This mer...
(continues)

If you didn't receive a bill for three months would you just not call in and not put anypayment towards the account? I may be crazy but if I didn't receive a bill for three months I might call in to CS and have them atleast give me a balance to pay.

Does anybody know if the Fast Forward service will work with the Voice Over Internet services provided by such companies as Vonage? I'm thinking of picking up the VoIP service in a couple months, but need to know if Fast Forward will work with it. The Cingular CSR's I've spoken to don't seem to know, or even to have a consistent answer.

Ok, so as I have previously posted I decided to buy a phone for my wife's retail service online. I wanted to see if the process would go smoothly or if I would run into issues like so many here experience.

I have been eligible for upgrade for quite a while, and the little "upgrade eligible" link was available when accessing my account online. I was waiting for the right deal to come along and found it late April when the Z500a was free after rebate. It also had the Star Wars stuff included. Went to upgrade, no link. Called customer care and was told I was indeed eligible but I needed to speak with the "retention department" in order to complete the order and get the online special price.

Called retention, ordered the phone and it ...
(continues)

I am currently a subscriber to the 84.99 /month family plan with 2 additional lines @ 9.99 per line, however, I have heard that Cingular is going to introduce new Family Rate plans. If my wife decides to switch to Cingular, currently on US Cellular, after the new plans go active will I still be able to add a line for 9.99 per month, or will the plan have to be restructured. Also, does anyone have the pricing for the new packages in-between 1000-2000 minutes a month?

Thanks

Ok, here's the senario. He calls up saying something like the 2 key won't work on his phone. Or he wants to get transferred to this store and he has the number. The number is a 213 area code, don't have the whole thing right now. It's really something called the back door sex hot line. 😳

Atleast everyone here has gotten him. We have called the number on the caller id back. He is in a nursing home or something like that.

does anyone own this phone here?

any input about it before i buy it?

the forum for that phone is dead lol so i'm asking you all....

because my KIDS GOTTA EAT!

besides, we are not all incompetent, deceptive, fools.
we go through alot as well. when u spend 30minutes with a customer, sell a plan, pick a phone, get the line set up, verify the shipping address, and even though the ivr says you have to have a major credit card or check debit card, and you ask when the cust comes on the line and they say yes i have one. finally ur like "so what type of credit card will u be using?" they say "oh, i dont have a credit card!".... ORDER CANCELED!

or when u say an addt'l line is $19.99 on the 450 ft plan, then u get to the recap and the cust says "oh i thought it was $9.99 for add a line? well i have to call u back cause i need to speak with my husband!" 👿 its like;...
(continues)

This may be a iddiotic question but is there any word on a update to the a630? I just wonder because this could of been a big seller for cingular an i was wondering if there was any talk of trying to sell it or is it just a lost cause.

K so I work for a indirect exclusive agent in northern cali, and it seems to me the last month or so, my store has been overloaded with customers complaining about issue after issue with voicemail,text,dropped calls, data services(laptop connect, PD connect) etc etc. My phone has been acting really strange as well exhibiting some of the same problems as my customers. CS has reported outages causing these issues. Then yes there have ben outages, but are they being fixed? It seems the problems go away and come right back within a few days! WHAT IS GOING ON?!?!? These customers are driving me insane! Anyone else been experienceing this? And its not just LGC1300 customers(lol we all know this is a ****ty phone, but hey ppl love it cuz its so cut...
(continues)

i did a warranty xchg on a mot rzr v3. i received the replacement phone and sent back the defective equip. about 2 billing cycles after i returned the defective phone i noticed a $550 charge on my bill. now for 3weeks all anyone can tell me is that the phone that was defective is beyond repair! no details available. its crazy because i have to sit here and tell customers how great our return policy and warranty exchange program is, all the while i know the deal! 🤭 has ne one had similar exp??? any sugestions??

I've been reading the comments made here lately, and its amazing how many armchair lawyers the carriers have, if they spent half the time they do attempting to " practice contract law" in to doing thier job, ie. helping customers,perhaps there would be less complaints from customers.

If you are in CS , it's your job, you chose it no one forced you, if you don't like it , and you know its pitfalls , leave. Customers deserve what they were promised or told, or lead to believe was true, and the old addage is right, the customer is always right, even when wrong. As a rep or sup you don't hold supreme power, and there is always someone who can override your decisions.

As a Customer Care Rep, I know firsthand that hundreds of customers a day have issues with their bills. I personally get call after call after call about why a customer's balance is so high. Though these calls usually end peacefully, they may actually be preventable, leading to a much more enjoyable experience for the customer. After a long and thorough investigation, i've found the secrets of the Cingular Wireless billing system. I could get myself fired for divulging this hidden treasure, but its well worth the risk. This is top-secret, high-level proprietary information, so only read the next line if you really want to know the key to understanding your Cingular bill...


...
...
...
...
...
...
READ YOUR DAMN BILL ...
(continues)

i hate cingular with a passion 👿